T-Mobile reviews

3.6

62% would recommend to a friend

(23,129 total reviews)
avatar

Srini Gopalan

51% approve of CEO

51% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,129 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

23K reviews
5.0
Jun 5, 2008
Recommend
CEO approval
Business Outlook

Pros

The benefits (IE medical, dental, etc.) are really good, but what really impressed me was their 401k plan which really benefits the employee by matching dollar to dollar up to the first 5% of each paycheck deduction (I believe). Also, the discounts on phones and service we get through T-Mobile is unmatchable. Basically, the benefits and perks of working for this company are the best I've ever seen. Aside from that, there has been good communication amongst management and the employees. Everyone is provided with an E-mail account so that whenever there's an important update, or any need from anybody, any given problem is addressed quickly. Lastly, the employees are a lot of fun to work with. Not only are they easy to get along with, but when I started, and needed help, they were always there to guide me and address my concern at the drop of a dime.

Cons

When I got hired on, the manager wanted me to have 100% open availability for them, but quite honestly, when you're only going to get 25 hours a week, and you're part time, how can your demand such a thing of your employees? Also, the hiring process that I had to go through was ridiculous. While I can understand that they need to make sure I'm the right guy for the job, is it really necessary to make me drive 45 minutes to a store in another state for a second interview? From the point I got my first interview request, to the point I worked my first day, I believe it was about 45 days.

3.0
Jun 4, 2008
Recommend
CEO approval
Business Outlook

Pros

you get paid three times a month. biweekly and then the commission check. The benefits are great. the employee plans are unbeatable and the discounts that the employees get are wonderful.

Cons

not enough chances for advancement. I have been there for 4 yrs and have had chances for advancement but have been outchosen by someone who is new to the company. There is a management program but I got bypassed by it beause I know too much and the program would be a waste on me. At least that is what i was told.

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Glassdoor has 24,504 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.