T-Mobile reviews

3.6

62% would recommend to a friend

(23,143 total reviews)
avatar

Srini Gopalan

51% approve of CEO

51% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,143 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

23K reviews
2.0
Jan 15, 2009
Recommend
CEO approval
Business Outlook

Pros

Good physical work environment, convenient location, well-known company locally.

Cons

Not seen as a leader in its industry, and does not see itself as anything near a leader. No concept of employee development/training as preparation for future leadership grooming. Petty approach to spending on training and travel, while at the same time large waste of funds be executive level management. Some very old-style managers who have repackaged themselves into innovators. Way too much time spent on conference calls and political point-scoring on those conf calls.

2.0
Jan 13, 2009
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits. Plenty of PTO (you just never are given an opportunity to use it). Pay is fair but lags behind competitors and annual raises have been ended. There are still some great people working for the T-Mobile but they seem to be disappearing. Not a horrible place to work but it was once much, much, better.

Cons

I have been employed at T-Mobile for almost six years. The company has consistently made business decisions that make no sense. Upper management seems to be extremely out of touch with the customers they are attempting to keep. Career opportunities depend on who you can become friends with. Supervisors are often incompetent and have have no idea what is actually going on at store level. Very little recognition. Very little respect or feedback. Best place to work is a top goal every year but it is a joke. They even canceled the annual employee satisfaction surveys. This was once a great place to work but it now is going in a very bad direction.

3.0
Jan 9, 2009

Look before you leap.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They pay pretty well for your experience.

Cons

Managers and coachs can over empathize and actually sound condescending instead of sounding concerned.

Viewing 23056 - 23058 of 23,143 Reviews

Glassdoor has 24,519 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.