Does T-Mobile pay their employees well?

According to anonymously submitted Glassdoor reviews, T-Mobile employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at T-Mobile. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at T-Mobile?

62% of T-Mobile employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated T-Mobile 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at T-Mobile?

Mobile Expert (3039) , Sales Associate (1267) , Retail Sales Associate (1130) , Sales Representative (754) , Customer Service Representative (700) , Retail Store Manager (669) , Retail Associate Manager (544) , Account Executive (377) , Manager (314) , Store Manager (298) , Retail Sales Representative (270) , Sales (207) , Software Engineer (195) , Assistant Manager (165) , Account Expert (157)

What are the pros of working at T-Mobile according to real employee reviews?

"Mobile benefits are great and I could imagine someone working at HQ is very happy with life because of them." ((in 3408 reviews)); "Good pay working part time when at the right store with the right traffic and are good at sales." ((in 2161 reviews)); "This is a company with a great culture and a set of policies that are very positive for employees." ((in 949 reviews)); "So many great people that work here Positive results in the past few years have created good momentum" ((in 802 reviews)); "commission based is good and bad. it depends on traffic of store and promotions" ((in 656 reviews))

What are the cons of working at T-Mobile according to real employee reviews?

"Poor Management Unprofessional You might get unlucky and get a manager that doesn't know what he is doing and the employees suffer" ((in 923 reviews)); "Bad manager who has no idea what is going on a day to day basis?" ((in 526 reviews)); "Executive Management and Senior Leadership is lacking direction and does not back you up or provide any constructive coaching." ((in 393 reviews)); "They expected workers to work long hours and meet quotas while receiving no help from management." ((in 342 reviews)); "Bad upper management not considerate" ((in 296 reviews))

What are employees saying about T-Mobile layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about T-Mobile layoffs and their outlook for job security at T-Mobile in 2026.

T-Mobile reviews

3.6

62% would recommend to a friend

(23,144 total reviews)

Srini Gopalan

51% approve of CEO

51% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Compensation and benefits

3.5

Culture & values

3.4

Work/Life balance

3.3

Career opportunities

3.0

Senior management

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

23K reviews

3.0

Apr 16, 2009

Great place to work but difficult place to add value.

Senior product manager

Recommend

CEO approval

Business Outlook

Pros

Excellent worklife balance. Very supportive and collaborative culture. It is a place where if you can find a way to add value to the core business of the company you will be rewarded and recognized for your efforts.

Cons

Large organization with a reluctance to implement change unless there is an immediate crisis to address. New ideas and opportunities outside the core business are met with skepticism, however this is not different from many very large organizations.

3.0

Apr 14, 2009

T-Mobile needs people managers and less executive interference.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Reasonable pay & benefits, exposure to technology, good to have a job in a down economy. There are a lot of good people working here.

Cons

Little to no opportunity for pay increases. Executive meddling late in project phases. Indecisive leadership and/or leadership lacks the authority to make decisions. Constant reversal on strategy creates a LOT of unnecessary work. Specialists are promoted to people management, when we should be looking for excellent people managers. Leaders do not live the values.

1.0

Apr 13, 2009

Too much stick together by the old middle management (VP and Director) that hampers progress

Director, engineering

Recommend

CEO approval

Business Outlook

Pros

None, except job is easy because they don't let you do anything. In T-mobile, if you are a new comer then be expect to give no responsibility for awhile because you are invariably taking over someone else's responsibility before and they are not willing to let it go. This makes work easy becasue you're not asigned of anything in consequence anyhow. There are rampant jealousy around from the management team that has been there for 5+ years as these crowd are the least capable crowd but held the most management/athourity power in the company. Make every new comers life easy as there is plenty to do but no one is let you doing it, so just relex and lay back.

Cons

Everything, they have great executive team but the VPs and Diredtors whom has been around for 5+ years are old school. These folks refuse to change, can not innovate and are so insucured they often use new hires as their blame rod. See above, the downside ofcourse, is theese crowd invariably blame all the failure on you and since you're new, they'll just have to get rid of you on the blaming game. That's why it seems like they are always hiring, they just need to hire the next fall guy in their linne up so failure can be blamed on the next new hire.

Viewing 23023 - 23025 of 23,144 Reviews

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T-Mobile

T-Mobile reviews

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Ratings by demographic groups

Reviews by job title

Great place to work but difficult place to add value.

T-Mobile needs people managers and less executive interference.

Too much stick together by the old middle management (VP and Director) that hampers progress

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