T-Mobile reviews

3.6

62% would recommend to a friend

(23,152 total reviews)
avatar

Srini Gopalan

51% approve of CEO

51% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,152 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

23K reviews
3.0
Jul 30, 2009
Recommend
CEO approval
Business Outlook

Pros

The benefits are very good and overall pretty good culture. If you are work in the right department and with a good team it is a good place to work.

Cons

Upper management in the wireless industry is generally so far removed from what is "actually" happening at store level they often make very poor decisions regarding the best way to move the business in the right direction. It is not uncommon to spend months on projects that are a complete waste and that front line people recognize immediately however these front line people suck it up and become "yes" people to please the people above them. After months of getting nowhere management will typically changes direction and move on to something else.

2.0
Jul 27, 2009

It's a job not a career.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay, benefits (medical/dental/vision are very affordable), and the 401k matching that is offered.

Cons

The hours get worse and worse, almost all shifts had changed to 4/10's and when you are on the phones for that amount of time you can get stressed out.

3.0
Jul 20, 2009

T-Mobile

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

T-Mobile has excellent benefits and a good feeling overall compared to many corporations. Pay is decent and middle management is relatively good.

Cons

Poor communication from upper leadership Too much reliance on vendors/contractors

Viewing 22990 - 22992 of 23,152 Reviews

Glassdoor has 24,529 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.