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      T-Mobile

      Engaged Employer

      T-Mobile reviews

      3.6

      62% would recommend to a friend

      (23,156 total reviews)
      avatar

      Srini Gopalan

      51% approve of CEO

      51% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.9

      Compensation and benefits

      3.5

      Culture & values

      3.4

      Work/Life balance

      3.3

      Career opportunities

      3.0

      Senior management

      T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,156 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      23K reviews
      3.0
      Dec 20, 2009

      At the bottom looking up!!!

      Rsa
      Recommend
      CEO approval
      Business Outlook

      Pros

      T-Mobile USA is a decent company for a college student to work for, they have great benefits and the pay is decent.

      Cons

      At the bottom of the wireless industry, company is really ran by a German company (DT), they only hire part-time reps now to fill positions. Company is in need of a boost, either a shake up of upper management or a merger with Sprint Nextel.

      3.0
      Dec 17, 2009

      It's okay, but taxing job.

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits are pretty awesome, and you accrue time off fairly quickly, though you have to be lucky to have them have time available to take off if you have an emergency.

      Cons

      This job requires you to sit there berated by customers over and over again while keeping a smile on your face and a chirp in your voice. Promotions will be given to those who know how to network, but not necessarily those who know how to lead. If you interview and do not receive the job, you'll be consoled by being pointed out an employee that took a dozen interviews to get to their position, which that person is usually tops at. To me that show more about inability to find talent than it does about the payoffs of persistence. The leadership will also wait until the last minute to divulge information about company changes. They will do it so late that customers who read blogs about the wireless industry/technology will be asking you questions and know the answer you do not, WEEKS before you are even told the change will take place.

      3.0
      Dec 17, 2009

      Still a great place to perform

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great teamwork across departments, commitment to companies success is very high, fun place to work, great, smart people.

      Cons

      Weak strategic vision by Sr. Leadership, no ability by management to make tough tradeoffs in times of crisis.

      Viewing 22939 - 22941 of 23,156 Reviews
      Related searches: T-Mobile jobs | T-Mobile salaries | T-Mobile benefits | T-Mobile interviews | T-Mobile conversations
      ReviewsT-Mobile reviews

      Glassdoor has 24,533 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.