T-Mobile reviews

3.6

62% would recommend to a friend

(23,170 total reviews)
avatar

Srini Gopalan

50% approve of CEO

51% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,170 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

23K reviews
2.0
Jul 2, 2010
Recommend
CEO approval
Business Outlook

Pros

The health insurance is fantastic. Pay is just okay, and they try to wriggle out of bonuses when the time comes.

Cons

pretend that the employees are important, but its all just fluff . They don't interact in their daily meetings with them

5.0
Jul 2, 2010
Recommend
CEO approval
Business Outlook

Pros

Good overall management and team support; nice work environment; lives up to company mission to be best place to work.

Cons

Recent company restructurings and downsizing nationwide have left many top professionals without jobs.

2.0
Jun 30, 2010
Recommend
CEO approval
Business Outlook

Pros

Great opportunities to move up if you're a good performer, possess strong interpersonal skills, and are professional. Your team members are generally a delight to work with. There is a great opportunity to meet life long friends here. Diverse culture.

Cons

The metrics set in place are designed in a way that you can not exceed them to a point where you can be noticed for your efforts unless you're being dishonest in some way shape or form. The company is a pay for performance company and the CSR's QA affects their supervisors bonus, and the supervisor are the ones that perform the QA - This is a conflict of interest and allows for numbers to be skewed. This caused the performance metrics to be raised and goals were more challenging to meet. Management also has challenges filling positions that are in dire need within a reasonable amount of time, causing a lot of dissatisfaction and a significant increase of workload for other employees.

Viewing 22846 - 22848 of 23,170 Reviews

Glassdoor has 24,549 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.