T-Mobile reviews

3.6

62% would recommend to a friend

(23,161 total reviews)
avatar

Srini Gopalan

50% approve of CEO

51% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,161 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

23K reviews
2.0
Mar 8, 2010

Lost their ‘T-Mobile Values’

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Competitive compensation (until recently) and benefits equal to or better than marketplace. Headquarters location easy to get to from anywhere around Seattle area.

Cons

No raises in 2009, no bonuses in 2009. 2010 bonus frequency changed to 2x/year from 4x/yr and targets designed to assure a miss, avoiding another payout. It is easy for a company to advocate a set of values when growth is in double digits and the company is making money, but the true test of a company’s moral compass comes when growth slows and profitability is challenged. In the last 18 months, T-Mobile has shown their values to be simply words.

2.0
Sep 17, 2009
Recommend
CEO approval
Business Outlook

Pros

For the most part, there's general goodwill and team work among the rank and file. There are a lot of diverse personalities and experiences at the company and everyone seems to come together to get things done when there's a fire drill (which is very often). The good leaders in the company really do care about their employees and want them to do well in their career - just cross your fingers that you get one of these individuals as your manager - and that there isn't a re-org within your first two months on the job.

Cons

Some of the challenges I have with T-Mobile are probably similar to those I would find working in any large, global company. The specific things that I would caution someone considering T-Mobile as an employer about would include: * Always looking for the quick fix and making knee-jerk reactions to competitive moves * Fire drill mentality 24x7 * Mass confusion amongst the ranks on current strategy, tactics, etc * Constant re-orgs, which increase the perception that the company has no strategy * Similarly titled/compensated employees working vastly different hours 40/wk to 70/wk

1.0
Sep 3, 2008
Recommend
CEO approval
Business Outlook

Pros

They are pretty flexible if you are a part-time sales rep, but beyond that be prepared to dedicate your life to them. They do allow you to develop your management skills , with a lot of off site and online courses.

Cons

Full-Timers, Key Holders and Managers are expected to be "Team Players" and basically live at work - they always talk about having a work/life balance but they don't live up to their own hype. Favoritism rules here as well - its more who you know and kiss up to rather than actual ability and competence that matter here. Upper management changes directions WAYYYYY to often - its seems like there is a new "focus" every week! and the stuff that was last week's "focus" gets dropped in favor of the new "focus" of the week.

Viewing 118 - 120 of 23,161 Reviews

Glassdoor has 24,540 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.