T-Mobile reviews

3.6

62% would recommend to a friend

(23,147 total reviews)
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Srini Gopalan

51% approve of CEO

51% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,147 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

23K reviews
3.0
Jan 4, 2017

Analyst

Recommend
CEO approval
Business Outlook

Pros

Great place for 9-5ers, benefits are ok.

Cons

Middle management's tone is completely disconnected from senior leadership. Senior leadership touts an innovative/disruptive/no BS/get things done atmosphere whereas middle management perpetuates bureaucracy, conformity, groupthink, status quo environment.

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T-Mobile Response
9y
We appreciate your insight and honesty. We strive to make sure the communication and direction between our leaders and our teams is consistent and transparent, but with any large company we know there can be some hiccups and plan to share your thoughts with our leadership team to help us find those gaps. Our surveys are anonymous and are a way for our team members to feel comfortable telling us how they truly feel about our company and their current work role/environment. We will continue to make sure our leaders are relaying that intent as we never want our teams to feel pressured to share feedback with us. --T-Mobile Careers Team
1.0
May 10, 2016
Recommend
CEO approval
Business Outlook

Pros

- Health benefits - Stock grants and bonuses could be, but great effort is made to ensure only the socially valued employees receive them and stay long enough to taken advantage of them.

Cons

The ecosystem does not allow for the delivery of meaningful work - Talk, talk and more talk about changes, but leadership changes, which are frequent, ensure that real change will never occur. 50% off service, and that's it? Finance told me prices were raised a few years ago due to financial difficulties. Not sure how the employee plans were affecting corporate finances, especially considering the product... Emotions & Perception Rule - No value is placed on honestly delivering work and the eggs that are broken each time. Nope. Do not break eggs and ensure time is spent reporting the same data 10 different ways, each of which will change each week. If you are ok showing up to meaningless meetings, wearing your magenta, then you will be fine. If you actually want to accomplish something, forget it. Fake Work Everywhere - Way too many people manage processes, all of which add egregious amounts of time to any effort. Have a car? Forget about parking. Even FTEs are now parking offsite. Cubes are being removed. Hope you like sharing a small table.

4.0
Oct 20, 2015
Recommend
CEO approval
Business Outlook

Pros

Flexibility, yearly raises, freedom to make a difference. I have control over my career, management stands behind my ideas for improvement and empowers me to make a difference.

Cons

My position requires a 24x7 on-call rotation. This can be burdensome on the family, however it has more to do with my position, not the company.

Viewing 109 - 111 of 23,147 Reviews

Glassdoor has 24,523 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.