T-Mobile reviews

3.6

62% would recommend to a friend

(23,186 total reviews)
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Srini Gopalan

50% approve of CEO

52% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,186 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

23K reviews
3.0
Dec 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Solid benefits at an affordable price Great discounts on service

Cons

The culture within the SMB sales channel is that of a small tech startup not a multibillion global organization. There are lots of communication gaps and questionable management practices that is surprising overlooked. Recent reorganization was quite disappointing and possibly one of the worst I’ve experienced in over 25 years in the industry.

3.0
Dec 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Good benefits and options for movement

Cons

Super micromanaging. Customer service does like 10 jobs and commission reduced.

3.0
Dec 10, 2025
Recommend
CEO approval
Business Outlook

Pros

hybrid schedule once performance is met. career advancement, tuition reimbursement.

Cons

intense metrics. hard to change your schedule. constant changes with upper management.

Viewing 496 - 498 of 23,186 Reviews

Glassdoor has 24,568 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.