T-Mobile reviews

3.6

62% would recommend to a friend

(23,182 total reviews)
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Srini Gopalan

50% approve of CEO

52% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,182 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

23K reviews
3.0
Jan 4, 2026

Overral alright

Recommend
CEO approval
Business Outlook

Pros

Since it is hourly + commission, you can make some good money monthly. My team was supportive and drama free, which also helped.

Cons

Selling techniques many times involve omitting information on what the customer is actually getting with the purchase. Not only is that practice taught, but also incentivized.

4.0
Jan 3, 2026

good but getting strict

Recommend
CEO approval
Business Outlook

Pros

get commission, not too hard of a job, get shouted out and get points that can be put towards real money prizes.

Cons

they are starting to get people in trouble for not using t-mobile's new online systems on the customers' phones. it has a ll kinds of problems, but when your % gets below a certain level, you can get written up. It isnt your fault though so thats a little frustrating. deal with a lot of crazies,

Viewing 454 - 456 of 23,182 Reviews

Glassdoor has 24,562 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.