T-Mobile reviews

3.6

62% would recommend to a friend

(23,137 total reviews)
avatar

Srini Gopalan

51% approve of CEO

51% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,137 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

23K reviews
1.0
Feb 1, 2022
Recommend
CEO approval
Business Outlook

Pros

Competitive pay and intelligent co-workers. Excellent middle management and team work.

Cons

Lack of structured onboarding and process training. Terrible work-life balance - often up working with team members at all hours of the evening. Management always pushing you to take on extra work so they can reduce employees. Hold a shield of being all about diversity and inclusion but openly discriminate against differing views. Talk openly against medical choices in company meetings. Insurance gets worse every year. Would not recommend working here.

1.0
Feb 7, 2016
Recommend
CEO approval
Business Outlook

Pros

Benefits are great & John is entertaining

Cons

The fun and snarky enthusiasm ends at John Legere. Going on nearly 2 years of moving to Agile, but have not gone beyond random pilots and training sessions - Waste. PMO is regressing - Most manager and director positions have been staffed from outside the company or a few insiders who have no PMO experience. Trust does not exist. Leaders are not leading. Honest feedback is viewed as complaints. Transfers out are not allowed unless HR is fully engaged. They are aware morale is at an all-time low, but show no care. One director said working with their leadership is like being in an abusive relationship... Performance reviews have gone away, replaced by a program that HR is not enforcing, resulting in the reviews being based on perception and personality (as one Sr. Manager put it) PMO tools are dated, meaningful metrics are not utilized, instead knee jerk reactions based on zero context are the normal response to issues that happen to catch leaderships attention. Buildings are packed with people. Cubes are being shrunk or doubled up resulting in no parking. It is as if they are trying to force attrition.

Viewing 34 - 36 of 23,137 Reviews

Glassdoor has 24,512 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.