Does Swissport pay their employees well?

According to anonymously submitted Glassdoor reviews, Swissport employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Swissport. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Swissport?

46% of Swissport employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Swissport 2.7 out of 5 for work life balance, 2.7 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Swissport?

Passenger Service Agent (473) , Ramp Agent (360) , Customer Service Agent (143) , Customer Service Representative (115) , Ramp Agent/Baggage Handler (67) , Cargo Agent (60) , Aircraft Fueler (56) , Supervisor (51) , Customer Service (45) , Baggage Handler (42) , Check In Agent (40) , Auxiliar De Rampa (39) , Dispatcher (34) , Duty Manager (26) , Aircraft Dispatcher (25)

What are the pros of working at Swissport according to real employee reviews?

"Working with some great people and learning lots of new skills" ((in 161 reviews)); "great colleagues to work with" ((in 64 reviews)); "Other than that hope you have good coworkers or else it's a nightmare" ((in 57 reviews)); "Training is good and the teacher is more than happy to help you to become a competent ground worker." ((in 41 reviews)); "Good work environment to work in" ((in 26 reviews))

What are the cons of working at Swissport according to real employee reviews?

"Poor management and over work" ((in 391 reviews)); "The pay is low and the amount of work is excessive" ((in 262 reviews)); "No benefits and we do the hard work" ((in 117 reviews)); "3. Low salary and space to grow you start with 9$ and you will get 10cent rise every year" ((in 96 reviews)); "long hours in hazardous conditions with many job duties that are not fairly compensated for." ((in 81 reviews))

What are employees saying about Swissport layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Swissport layoffs and their outlook for job security at Swissport in 2026.

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Swissport

Swissport reviews

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2.9

46% would recommend to a friend

(3,167 total reviews)

Warwick Brady

51% approve of CEO

38% positive business outlook

Ratings by category

3.3

Diversity & inclusion

2.9

Career opportunities

2.7

Culture & values

2.7

Work/Life balance

2.6

Compensation and benefits

2.5

Senior management

Swissport has an employee rating of 2.9 out of 5 stars, based on 3,167 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Swissport employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Jan 6, 2023

Such a shame!!!

Ramp agent

Recommend

CEO approval

Business Outlook

Pros

Great work colleagues great Manchester Airport

Cons

Irregular shifts, poor rate of pay for the responsibility, dreadful allocation of work by previous ramp agent now alloator, supervisors who sit in vehicles, drive around or park up doing nothing. Night time supervisor who is on a constant power trip who loves to bully and intimidate staff,lack of equipment to carry out your work,spending anything up to 3 hours plus a shift per staff member looking for equipment even the basics like chocks and cones, Staff being forced to work over six hours without a meal /tea break. Very poor quality, cheep ,nasty uniform and management that could not care an iota about the staff. Only interested in themselves, lots of favouritism when it comes to training staff and up-skilling, if your face doesn't fit they will keep pushing you to the back of the Q for training. Long term experienced staff leaving due to poor working conditions

1.0

Feb 27, 2022

Worst company nothing but lies

Passenger service agent

Recommend

CEO approval

Business Outlook

Pros

Get experience with some amazing accounts

Cons

This company is nothing but lies! They tell you when you are being interviewed and through out training about all of these benefits you will get at 6 months. When time comes around and you start asking questions they don’t like it and will put a target on your back. They tell you that you are going to get x amount of hours but that never happens. You are Lu it if they even pay you for what you worked. Our pay checks have not been correct in over 10 weeks. I’m still waiting on pay from 6 weeks ago. The managers and the corporate office here never answers emails, test, or calls.

1.0

Feb 26, 2022

Swissport is a horrible place to work

Aircraft fueler

Recommend

CEO approval

Business Outlook

Pros

You get to enjoy birds and rats running over you feet while working

Cons

They do not pay you for hours worked. They are verbally abusive, they treat us like garbage, my checks are short every week

Viewing 49 - 51 of 3,167 Reviews

Jobs at Swissport

ASISTENCIA AL PASAJERO

Ezeiza

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Agente de Servicio al Pasajero

Ezeiza

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Asistente de limpieza y salon