Does Swarovski pay their employees well?

According to anonymously submitted Glassdoor reviews, Swarovski employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Swarovski. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Swarovski?

55% of Swarovski employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Swarovski 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Swarovski?

Sales Associate (290) , Sales Consultant (186) , Store Manager (107) , Brand Ambassador (75) , Assistant Manager (65) , Retail Sales Associate (65) , Sales Assistant (63) , Manager (35) , Retail Sales Consultant (34) , Senior Sales Consultant (32) , Sales (30) , Assistant Store Manager (25) , Conseiller De Vente (22) , Vendedor (21) , Sales Representative (20)

What are the pros of working at Swarovski according to real employee reviews?

"Great people to be working with and sales are pretty easy to make." ((in 89 reviews)); "Their benefits are great!" ((in 89 reviews)); "great team and fun costumers" ((in 88 reviews)); "Work with supportive and friendly colleagues" ((in 59 reviews)); "supportive environment and good training" ((in 48 reviews))

What are the cons of working at Swarovski according to real employee reviews?

"Bad management and team in that store only" ((in 112 reviews)); "low pay and forced to do things not in your pay grade" ((in 97 reviews)); "Managers and assistant managers will get angry if your availability of hours are less." ((in 67 reviews)); "poor upper management and pressured to bombard clients" ((in 54 reviews)); "Low salary compared to industry average" ((in 49 reviews))

What are employees saying about Swarovski layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Swarovski layoffs and their outlook for job security at Swarovski in 2026.

What are the top reviewed Swarovski locations?

Buenos Aires , Avellaneda , Rosario

Swarovski reviews

3.4

55% would recommend to a friend

(1,941 total reviews)

Alexis Nasard

68% approve of CEO

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,941 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,941 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews

5.0

Apr 16, 2016

Store Manager

Sales associate/cashier

Recommend

CEO approval

Business Outlook

Pros

When I worked for Swarovski, I opened the store at Hillsdale Mall in San Mateo, I worked there until January 2010. I had the supervision of 6-8 girls. My duties consist of scheduling, making sure my crew provided the best customer service, and that they were also knowledgeable of the product, memberships, and everything that entail what Swarovski was all about.. Communicated with District Manager periodically sand attended meeting in which I learned the new things Swarovski had to offer and the many ways of making it attractive to the public.

Cons

Not much to say I loved everything Swarovski did. Maybe a little bit more of recognition when doing a good job.

4.0

Apr 16, 2016

Good company but don't always consider staff

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great company with great opportunities and really do care about their customers and ensuring that customer service is first class, management really encourage this.

Cons

Very little training and whilst management care about customers they often forget staff and don't take into account their lives or feelings.

2.0

Mar 17, 2016

Overall - Terrible

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Discount Decent name to have on your CV Depending on where you work, co-workers can be nice Prime locations: accessible

Cons

Everything else: electronic rota system means that even if you work part time, you can't have any other commitments. You cannot refuse overtime, unless it's more than +100% of your contracted hours

Viewing 292 - 294 of 1,941 Reviews

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Swarovski

Swarovski reviews

Company ratings over time

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Reviews by job title

Store Manager

Good company but don't always consider staff

Overall - Terrible

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