Swarovski reviews

3.4

55% would recommend to a friend

(1,939 total reviews)
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Alexis Nasard

67% approve of CEO

49% positive business outlook

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,939 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Jun 20, 2024

Not good

Recommend
CEO approval
Business Outlook

Pros

You get to learn a lot about fine jewelry

Cons

There is no appreciation and worklife balance

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Swarovski Response
1y
Thank you for bringing this to our attention. We’re sorry you had a bad experience. Here at Swarovski, we believe in fostering a culture of openness and willingness to fix any problem presented to us for the improvement of our company, employees and customers. We will do our best to use your review for the improvement of the company. Remember you can always reach out to a member of our HR team, as we truly value constructive feedback from current and former employees as well as from our customers. We wish you all the best both professionally and personally. Stay connected with us, your former colleagues and join our Alumni Community for exclusive events, career opportunities and find out what's new at Swarovski: https://alumni.swarovski.com/
2.0
Jun 19, 2024

Not great

Recommend
CEO approval
Business Outlook

Pros

Was nice to work with young girls

Cons

The company doesn’t support you in any way and they were giving me more obligations that wasn’t my job

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Swarovski Response
1y
Thank you for your review. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to our attention. Here at Swarovski, we believe in fostering a culture of openness and willingness to fix any problem presented to us for the improvement of our company, employees and customers. We will do our best to use your review for the improvement of the company. Remember you can always reach out to a member of our HR team, as we truly value constructive feedback from current and former employees as well as from our customers. We wish you all the best both professionally and personally. Stay connected with us, your former colleagues and join our Alumni Community for exclusive events, career opportunities and find out what's new at Swarovski: https://alumni.swarovski.com/
1.0
Jun 18, 2024

Inconsistent Vision

Recommend
CEO approval
Business Outlook

Pros

Pretty Store with attractive jewelry/layout Able to learn the business due to running the whole store/front end and back end. Skills to take with you when you leave

Cons

Low Pay Passive Aggressive Upper Management Style No Pay Raise Non-commission Bonus structure made nearly impossible to reach due to economy/price hikes and being a non necessity company Lack of clarity Strict Wardrobe for a company that prides themselves on being a place where they claim to support individuality. Stressed to wear newer pieces but the allocation hasn't changed in years and the prices go up every year all, and no pay raise. Totally out of touch with their everyday workers, while the company throws lavish Hollywood events in NYC. Working 9 hour shifts with a 30 min lunch break, Modules given every month on new ways to sell to the customer, now doing ship from store which add another task, often having to come in early to complete online orders which saves the company money . Store gets credit for sale due to items coming out of inventory and also takes the hit if the item is returned. Management is expected to make 25% of sales while the SALES team is only responsible for 18-20%, meanwhile management is spending their time running the store and correcting the mistakes of the sales team all while having to outsell them! Zero appreciation, unless you count $15-25 for a "pizza party" twice a year. Very toxic work culture coming from upper management, Company wants to go luxury which just means they want to find ways to make even more money on jewelry that tarnishes after a month, breaks after a couple of months . Total Money grab of a company. All that glitters isn't gold.

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Swarovski Response
1y
Thank you for your review. We want to ensure you that your concerns will be shared with upper management, and we continue to encourage all employees to voice their thoughts and opinions freely to help nurture the continual feedback culture the company has established. Here at Swarovski, we strive to remain competitive in our compensation practices and regularly review our bonus structures. Please feel free reach out to your local HR with any further comments, concerns, or suggestions you wish to share. Once again, thank you for your feedback and wish you much success in your career with Swarovski.
Viewing 283 - 285 of 1,939 Reviews

Glassdoor has 2,673 Swarovski reviews submitted anonymously by Swarovski employees. Read employee reviews and ratings on Glassdoor to decide if Swarovski is right for you.