Does Swarovski pay their employees well?

According to anonymously submitted Glassdoor reviews, Swarovski employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Swarovski. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Swarovski?

55% of Swarovski employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Swarovski 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Swarovski?

Sales Associate (290) , Sales Consultant (186) , Store Manager (107) , Brand Ambassador (75) , Assistant Manager (65) , Retail Sales Associate (65) , Sales Assistant (63) , Manager (35) , Retail Sales Consultant (34) , Senior Sales Consultant (32) , Sales (30) , Assistant Store Manager (25) , Conseiller De Vente (22) , Vendedor (21) , Sales Representative (20)

What are the pros of working at Swarovski according to real employee reviews?

"Great people to be working with and sales are pretty easy to make." ((in 89 reviews)); "Their benefits are great!" ((in 84 reviews)); "The team is great and has each others back." ((in 78 reviews)); "Work with supportive and friendly colleagues" ((in 64 reviews)); "There is a good training and on" ((in 58 reviews))

What are the cons of working at Swarovski according to real employee reviews?

"Bad management and team in that store only" ((in 113 reviews)); "low pay and forced to do things not in your pay grade" ((in 97 reviews)); "Managers and assistant managers will get angry if your availability of hours are less." ((in 65 reviews)); "poor upper management and pressured to bombard clients" ((in 55 reviews)); "Low salary than competitors Negligible sales commission" ((in 49 reviews))

What are employees saying about Swarovski layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Swarovski layoffs and their outlook for job security at Swarovski in 2026.

What are the top reviewed Swarovski locations?

Buenos Aires , Avellaneda , Rosario

Swarovski reviews

3.4

55% would recommend to a friend

(1,938 total reviews)

Alexis Nasard

67% approve of CEO

49% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.4

Culture & values

3.3

Work/Life balance

3.3

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,938 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Oct 4, 2024

Great work environment

Sales consultant

Recommend

CEO approval

Business Outlook

Pros

Team and benefits are great

Cons

Weekly hours could be improved

Swarovski Response

1y

Thank you for taking the time to leave a review. We very much appreciate it. We are glad to hear that you had a great work environment, we strive to be an inclusive workplace where our employees shine as much as our product. We are also happy you fully enjoyed and appreciated your benefits during your time at Swarovski. We understand that flexibility in scheduling is important to employees, and it is always our goal to accommodate our employees’ busy lives as much as possible. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued, listened to and feel that they belong. We will bring this up with our management and discuss how we can improve from here. As always, we wish you all the best in your career and private life.

1.0

Oct 3, 2024

Couldn't wait to leave

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Good insurance! I will give them this

Cons

No life balance it's all work depsite them trying to act otherwise, I was told directly the only guaranteed days off I get are essentially days the shop would be forced to be closed (Example Christmas Day) Swarovski talks a lot about allowing their employees to be unique and individual but that's very untrue considering at my shop we aren't even allowed to paint our nails. Low pay for demanding to monopolize all of your time, doing things not listed in job posting Gave me a penny raise despite consistent positive performance reviews. The quality is plummeting and I've had products break right infront of customers multiple times. Interesting considering they've raised pirces 3-4 times this year already. I had a week in my shop where we'd seen maybe 50 people total and they demand higher and higher sales. Always somehow the in store people's fault that traffic is low. Corporate gets paid triple what we do, multiple vacations, and entire weeks of holidays off yet in store employees expected to sacrifice their entire lives for horrible pay. Basically lying to customers are encouraged not shocked though it's luxury sales. (Eco friendly, 'nickle free, etc etc etc) I could go on forever but I couldn't wait to leave. Steer clear unless you're desperate and have no other options.

Swarovski Response

1y

Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better. Here at Swarovski, we believe in fostering a culture of openness and willingness to fix any problem presented to us for the improvement of our company, employees and customers. We will do our best to use your review for the improvement of the company. Equally important to us, is to make each individual employee, from our stores to our corporate offices, feel that they are valued, heard and listened to. And that they belong. We’re sorry you did not experience that. We want to ensure you that your concerns will be shared with upper management, as this kind of feedback is crucial to the improvement of our company. As always, we wish you all the best in your career and private life.

5.0

Sep 27, 2024

Great company

Assistant store manager

Recommend

CEO approval

Business Outlook

Pros

Great Company and good operations

Cons

I have no cons of the company

Swarovski Response

1y

Your review made our day! Thanks for sharing your review with us and the community. Working for us is more than just a job - it's being part of a beloved brand, steeped in heritage, and renowned worldwide for quality and craftsmanship. And we are happy you experienced this, too. We wish you all the best in your career and private life.

Viewing 232 - 234 of 1,938 Reviews

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