Swarovski reviews

3.4

55% would recommend to a friend

(1,938 total reviews)
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Alexis Nasard

67% approve of CEO

49% positive business outlook

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,938 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Jan 22, 2025

Not really satisfied.

Recommend
CEO approval
Business Outlook

Pros

Swarovski provides excellent training and offers all the necessary resources to ensure that employees are well-informed about the products, which significantly supports sales performance.

Cons

My time at the company led to a decline in my mental well-being, resulting in depression. I was performing managerial duties while holding the position of Keyholder. Additionally, I was given false promises of promotion and unjust accusations from my managers. There was a lack of support and feedback from upper management.

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Swarovski Response
1y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. We’re pleased to hear that you found the training and product knowledge support helpful to your role. We are truly sorry to hear about the challenges you experienced. We want to ensure you your review will be shared with upper management, as this kind of feedback is crucial to the improvement of the company. If you are open to it, we encourage you to reach out to us at corporatehr.communication@swarovski.com so we can look into your concerns further. We wish you all the best both professionally and personally.
4.0
Jan 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Beautiful store, stunning pieces to wear

Cons

Bad management, manager not skilled in sales

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Swarovski Response
1y
Thank you for taking the time to leave a review. We’re happy to hear that you enjoyed working in our beautiful stores and wearing our products – being part of Swarovski means representing a beloved brand, steeped in heritage and known for quality and craftsmanship. We’re sorry to hear about your concerns regarding management. We want to ensure you your review will be shared with upper management, as this kind of feedback is crucial to the improvement of the company. We wish you all the best in your future endeavors.
5.0
Jan 18, 2025

Great place to work

Recommend
CEO approval
Business Outlook

Pros

- Great learning curve - Subsided food and transport - Swarovski product discounts - Good work, life balance

Cons

- None as of today.

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Swarovski Response
1y
Thank you so much for taking the time to leave us this amazing review. We’re thrilled to hear that you are enjoying the learning opportunities, the work–life balance, and the benefits such as product discounts and subsidized services. Working for us is more than just a job – it's being part of a beloved brand, steeped in heritage, and renowned worldwide for quality and craftsmanship. Our hope is to make each individual employee feel that they belong. We're happy to see that reflected in your experience. Thank you again for your kind words.
Viewing 175 - 177 of 1,938 Reviews

Glassdoor has 2,670 Swarovski reviews submitted anonymously by Swarovski employees. Read employee reviews and ratings on Glassdoor to decide if Swarovski is right for you.