Swarovski reviews

3.4

55% would recommend to a friend

(1,938 total reviews)
avatar

Alexis Nasard

67% approve of CEO

49% positive business outlook

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,938 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
2.0
May 6, 2013

Inexperienced, local Management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Colleagues, work life balance and outdoors

Cons

Intransparent career paths, culture of promotions within internal networks. Lack of understanding of customers.

3.0
Feb 26, 2013

Full Time Associate

Recommend
CEO approval
Business Outlook

Pros

I have a great experience due to the Managers I had. Managers really make the difference at Swarovski. As a full time employee I had full heath benefits and the option of life insurance and a 401K. The sales goals are not horrible and often obtainable. I do actually miss working for Swarovski quite a bit.

Cons

They do not pay very well considering they are a luxury brand, other luxury brands pay much higher than Swarovski. They also have very little room for upward advancement, which is why I left. They run their boutiques with a store Manager, one full-timer, and the rest all part timers.

3.0
Jan 12, 2013

It's alright

Recommend
CEO approval
Business Outlook

Pros

Great product, gaining valuable management skills even as a part timer because you work alone, employee discount, the included warranty on the product, decent hourly wage and part timers get vacation hours

Cons

Operations are not efficient at all, low tech company, laughably high sales goals, upper management plays favorites, low foot traffic, no advancement opportunity at store level, staffing is always an issue in the stores because the application process is extensive and difficult This is the strangest retailer I've ever worked for. Other retailers I've worked for, it's all about accommodate the customer. At Swarovski, you can get in trouble for accommodating the customer! if it involves bending the policies. The sales goals were ridiculous in order to make bonus. Honestly I feel like it's because they don't want to pay us a bonus.

Viewing 157 - 159 of 1,938 Reviews

Glassdoor has 2,670 Swarovski reviews submitted anonymously by Swarovski employees. Read employee reviews and ratings on Glassdoor to decide if Swarovski is right for you.