Swarovski reviews

3.4

55% would recommend to a friend

(1,941 total reviews)
avatar

Alexis Nasard

68% approve of CEO

50% positive business outlook

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,941 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Oct 28, 2017
Recommend
CEO approval
Business Outlook

Pros

Good, quality product. Decent bonus structure

Cons

Where do I start-- have had a horrible work experience working for this company and wished it would have worked out and this wasn't the case. The company is the most unorganized I have seen, didn't even know who to reach out to for HR questions, basically went into credit card debt due to the company not reimbursing travel expenses for MONTHS! Company is strictly based on irrational and too high of monthly sales goals. If an account of yours is not selling the product well or not performing-- it is entirely your fault and your fault only with no consideration of the external problems- product,slow traffic, clientele, etc. No internal support whatsoever! The District Manager's are held responsible for anything and everything that goes wrong- when there should be a team of people who help support. Architecture, marketing, merchandising is stagnant to help and required essentially begging for help. Don't even get me started on the customer service team, or should I say lack of crm team. Overall, the company is unorganized, no support or team environment, negative corporate environment, stagnant to help, and then expects results to be achieved. Do not work for this company unless you want to work with absolutely horrible support and being left felt burned out and more stressed than have ever been in lifetime.

4.0
Oct 26, 2017

Sales consultant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Strong team work, strong values shared with the people in the company and they give you several trainings according to your performance. The management cares for you. If you like organised spaces and rules in the luxury industry, this job is for you.

Cons

Salary is low, especially when you do not meet the sales objectives. The retail environment was a bit strict: no chatting between staff, no laughing when clients are there. Really competitive if you want to start a career and go up the ladder.

4.0
Oct 23, 2017

shopmanager

Recommend
CEO approval
Business Outlook

Pros

discount, and co-workers and the environment

Cons

management and pay is de dealbreker

Viewing 1540 - 1542 of 1,941 Reviews

Glassdoor has 2,675 Swarovski reviews submitted anonymously by Swarovski employees. Read employee reviews and ratings on Glassdoor to decide if Swarovski is right for you.