District Manager- Don't waste your time and effort - District Sales Manager Swarovski Employee Review

1.0
Oct 28, 2017
Recommend
CEO approval
Business Outlook

Pros

Good, quality product. Decent bonus structure

Cons

Where do I start-- have had a horrible work experience working for this company and wished it would have worked out and this wasn't the case. The company is the most unorganized I have seen, didn't even know who to reach out to for HR questions, basically went into credit card debt due to the company not reimbursing travel expenses for MONTHS! Company is strictly based on irrational and too high of monthly sales goals. If an account of yours is not selling the product well or not performing-- it is entirely your fault and your fault only with no consideration of the external problems- product,slow traffic, clientele, etc. No internal support whatsoever! The District Manager's are held responsible for anything and everything that goes wrong- when there should be a team of people who help support. Architecture, marketing, merchandising is stagnant to help and required essentially begging for help. Don't even get me started on the customer service team, or should I say lack of crm team. Overall, the company is unorganized, no support or team environment, negative corporate environment, stagnant to help, and then expects results to be achieved. Do not work for this company unless you want to work with absolutely horrible support and being left felt burned out and more stressed than have ever been in lifetime.

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5.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits working part time

Cons

Retail hours can be difficult

2.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Cons

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

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