Swarovski reviews

3.4

55% would recommend to a friend

(1,940 total reviews)
avatar

Alexis Nasard

68% approve of CEO

50% positive business outlook

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,940 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Jan 13, 2020
Recommend
CEO approval
Business Outlook

Pros

Employee discounts 50% The managers are funny Easy job, short/long hours Fun co-workers

Cons

Don't accept doctor's note No excuses Hours are depended based on favoritism T&A are serious Pressure to make sales

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Swarovski Response
6y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. Of course, we are thrilled to read your list of Pros: "Employee discounts 50%" ; "The managers are funny"; "Fun co-workers" as we strive to create an environment where teamwork flourishes. However as for your Con's: "Don't accept doctor's note"; "Hours are depended based on favoritism"; "Pressure to make sales", honestly, we are equally thrilled to read these comments as well, as only with constructive and honest feedback can we work together to improve our company and your feedback as well as your advice to management will be shared with upper management and HR as we strive to set our employees up for success. However with Seasonal employees, we do not have as long a training period as with permanent employees and this is something we will re-evaluate next holiday season to ensure our employees have the product knowledge they need to succeed. We also want to make sure you are aware that at Swarovski we have an open-door policy and encourage our employees to reach out to a member of upper management or HR to make sure their concerns and ideas for the betterment of the company are addressed and handled strategically and effectively as only with constructive feedback from our current and former employees as well as our customers can we improve and remain relevant in today’s everchanging world. Once again, we want to thank you for taking the time to leave a review and we want to wish you much success in your future with endeavors.
5.0
Jan 13, 2020
Recommend
CEO approval
Business Outlook

Pros

Good team Good incentives Progression is pushed

Cons

Management needs improving Lack of training

3.0
Jan 9, 2020
Recommend
CEO approval
Business Outlook

Pros

Great non pay related benefits

Cons

Pay is horrible and unless you're in a major market forget getting promoted

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Swarovski Response
6y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. Of course, reading your list of Pros: “Great non pay related benefits" we assume your referring to the generous employee discount, the retail allotment and the flexible schedule as these are some of our most revered benefits. However as for your “Cons” honestly, we are equally thrilled to read these comments as well, as only with constructive and honest feedback can we work together to improve our company and our work place. As for your comments "Pay is horrible", please note our comp team is constantly reviewing our pay scales to remain competitive with the market and as I am sure you are aware we instituted a retail bonus program to rewarded our retail teams for achieving the stores sales goals. As for your comment about "forget getting promoted", we would suggest you meet with your manager and your district manager and create an IDP (individual Development Plan) and map out your career goals and determine what you need to do to get to the next level. Once again, we want to thank you for taking the time to leave a review and we want to wish you much success in your future career at Swarovski.
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Glassdoor has 2,674 Swarovski reviews submitted anonymously by Swarovski employees. Read employee reviews and ratings on Glassdoor to decide if Swarovski is right for you.