Swarovski reviews

3.4

55% would recommend to a friend

(1,940 total reviews)
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Alexis Nasard

68% approve of CEO

50% positive business outlook

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,940 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Feb 5, 2020

Good place to work

Recommend
CEO approval
Business Outlook

Pros

Great benefits, lots of sparkle

Cons

high turnover in the stores

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Swarovski Response
6y
Thank you for taking the time to leave a review. We very much appreciate it. At Swarovski, we truly value constructive employee and customer feedback. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. Once again, we want to thank you for your feedback and wish you much success in your career with Swarovski.
3.0
Feb 4, 2020

SWAROVSKI

Recommend
CEO approval
Business Outlook

Pros

Great People Competitive Pay Great Product

Cons

Restructuring Heavy work load Very old office

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Swarovski Response
6y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. Of course, we are thrilled to read your list of Pros: “Great People - Competitive Pay - Great Product”. However as for your “Cons” honestly, we are equally thrilled to read these comments as well, as only with constructive and honest feedback can we work together to improve our company and our work place. At Swarovski we have an open-door policy and encourage our employees to reach out to a member of upper management or HR to make sure their concerns and ideas for the betterment of the company are addressed and handled strategically and effectively in a timely matter, as only with constructive feedback from our current and former employees as well as our customers can we improve and remain relevant in today’s everchanging world. Please be assured your review and comment “Restructuring - Heavy work load - Very old office” will be shared with cooperate HR and Upper management and investigated. But to be honest at this time we can not really address the old office, but we can and will look into the workload and work life balance of our staff in our Canada office. As for the restructuring, please note this is implemented to keep the company posed for future growth and any impacted employees are taken care of and treated with the upmost respect, as we do not take restructures or layoffs lightly. Once again, we want to thank you for taking the time to leave a review and we want to wish you much success in your future with endeavors.
3.0
Feb 3, 2020

Okay to an extent

Recommend
CEO approval
Business Outlook

Pros

Commission if your store reaches monthly budget Good staff discount and team wear Had a really nice manager

Cons

Stressful upper management that doesn’t really care about you or your wellbeing

avatar
Swarovski Response
6y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued, and Glassdoor is a platform that helps us understand what our employees are thinking. We have read your reviewing and of course were thrilled to read your list of Pros, as for your Cons "Stressful upper management that doesn’t really care about you or your wellbeing", of course we were disappointed to read this and want to make sure that you were aware that at Swarovski we have an open-door policy and encourage our employees to reach out to a member of upper management or HR to make sure their concerns and ideas for the betterment of the company are addressed and handled strategically and effectively in a timely matter, as only with constructive feedback from our current and former employees as well as our customers can we improve and remain relevant in today’s everchanging world. Please be assured your review will be shared with HR and Upper management and looked into. Once again, we want to thank you for taking the time to leave a review and wish you much success in your future endeavors
Viewing 1528 - 1530 of 1,940 Reviews

Glassdoor has 2,674 Swarovski reviews submitted anonymously by Swarovski employees. Read employee reviews and ratings on Glassdoor to decide if Swarovski is right for you.