Swarovski reviews

3.4

55% would recommend to a friend

(1,941 total reviews)
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Alexis Nasard

68% approve of CEO

50% positive business outlook

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,941 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
5.0
May 10, 2020
Recommend
CEO approval
Business Outlook

Pros

Formation Conditions Recognition Award Mentorship

Cons

None None None None None

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Swarovski Response
5y
Thank you for taking the time to leave a review. We very much appreciate it. At Swarovski, we truly value constructive employee and customer feedback. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. We wish you much success in your career with Swarovski.
5.0
May 7, 2020

great

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

the company is super friendly

Cons

my location has low traffic so days can be boring but the sales experience is fun

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Swarovski Response
6y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. We are glad to hear that you had a great work environment, we strive to be an inclusive workplace where our employees shine as much as our product. You mentioned sometimes the rhythm is slow and there are not so many customers in the stores during the day. This is in part due to the nature of retail, customers tend to shop more on the weekends and have more choices these days on how they can shop, online or in store. And we pride ourselves on taking an omni approach to our retail business and offer our customers options on how they shop. Once again, thank you for your feedback and wish you much success in your career. We are looking forward to welcoming you in our stores again - as a colleague or as a customer.
2.0
May 5, 2020

Old style

Recommend
CEO approval
Business Outlook

Pros

- widely known brand, - if you are into fashion, jewelery industry you get to create products used by the best, - great location in Wattens.

Cons

- total lack of strategy planning, - no understanding of basic process principles, - face time in the office is one of key evaluation criteria, - unrealistic expectations to run multiple big projects at the same time, - total misalignment within management, really hard to get company projects done, - everybody is doing presentations :)

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Swarovski Response
6y
Thank you for your valuable feedback. We appreciate it very much. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. In order to retain its strongly competitive global position, Swarovski continuously looks for ways to improve and adapt its business and processes to stay one step ahead. Changing ways of working naturally includes a learning curve. We therefore count on your understanding and support in helping crucial knowledge being shared and new knowledge being acquired. Because together we do sparkle best! As for your concerns, we want to thank you for taking the time to leave a review and want to ensure you it will be shared with upper management, as this kind of feedback is crucial to the betterment of the company. As always, we wish you all the best in your future endeavors.
Viewing 1495 - 1497 of 1,941 Reviews

Glassdoor has 2,675 Swarovski reviews submitted anonymously by Swarovski employees. Read employee reviews and ratings on Glassdoor to decide if Swarovski is right for you.