Swarovski reviews

3.4

55% would recommend to a friend

(1,938 total reviews)
avatar

Alexis Nasard

67% approve of CEO

49% positive business outlook

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,938 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
5.0
Oct 12, 2015
Recommend
CEO approval
Business Outlook

Pros

Great brand Reward staff Excellent training Good pay Fantastic discount @ 60% Lots of potential for growth if you work hard

Cons

Not allowed to be commercial Very restricted in terms of guidelines Improve channels of communication - I.e head office, merchandising, retail ops, have to wait days and sometimes weeks for a reply. More flexibility with Kronos Very micro managed There is Opportunity for promotion however the company generally recruits externally, I'm of the understanding there is more emphasis on internal recruitment going forward. "Welcome to Swarovski" - you must welcome all customers by using this line - it's not generally natural and can appear forced and robotic in my opinion Constant observations on a weekly basis, 3 minimum per week

4.0
Jul 29, 2015

Retail Ambassador

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Overall a great company with fairly competitive wages (depends on country I suppose). I personally love working with the crystal expertise and the discount, which outweighs the other cons.

Cons

Little to no career progression. I've tried applying for their internal "traineeships" as suggested by management in their HO as a student only to be provided with many reasons why it wouldn't work. Many others have also had this same issue - not sure why there's an intern program?

2.0
Jul 25, 2015

Jobs

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Discount on most of their products

Cons

Upper management is unprofessional and some are inappropriate

Viewing 142 - 144 of 1,938 Reviews

Glassdoor has 2,670 Swarovski reviews submitted anonymously by Swarovski employees. Read employee reviews and ratings on Glassdoor to decide if Swarovski is right for you.