Does Swarovski pay their employees well?

According to anonymously submitted Glassdoor reviews, Swarovski employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Swarovski. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Swarovski?

56% of Swarovski employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Swarovski 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Swarovski?

Sales Associate (290) , Sales Consultant (186) , Store Manager (107) , Brand Ambassador (75) , Retail Sales Associate (66) , Assistant Manager (65) , Sales Assistant (63) , Manager (35) , Retail Sales Consultant (34) , Senior Sales Consultant (32) , Sales (30) , Assistant Store Manager (25) , Conseiller De Vente (22) , Vendedor (21) , Sales Representative (20)

What are the pros of working at Swarovski according to real employee reviews?

"great team and fun costumers" ((in 96 reviews)); "Great people to be working with and sales are pretty easy to make." ((in 86 reviews)); "Their benefits are great!" ((in 81 reviews)); "Great employee discount and colleagues." ((in 59 reviews)); "There is a good training and on" ((in 50 reviews))

What are the cons of working at Swarovski according to real employee reviews?

"Bad management and team in that store only" ((in 115 reviews)); "low pay and forced to do things not in your pay grade" ((in 96 reviews)); "Horrible managers who practice nepotism to promote their friends instead of people who deserve it at Robson location in Vancouver." ((in 69 reviews)); "poor upper management and pressured to bombard clients" ((in 55 reviews)); "Long hours for an unpaid intern (as in come in at 8 am and leave around 7)." ((in 41 reviews))

What are employees saying about Swarovski layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Swarovski layoffs and their outlook for job security at Swarovski in 2026.

What are the top reviewed Swarovski locations?

Buenos Aires , Avellaneda , Rosario

Swarovski reviews

3.4

56% would recommend to a friend

(1,943 total reviews)

Alexis Nasard

68% approve of CEO

49% positive business outlook

Ratings by demographic groups

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Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,943 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews

2.0

Mar 6, 2019

Sales assistant

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

few good employees to work with

Cons

a big list goes on.

Swarovski Response

7y

Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback. We’re glad to hear you work with “Good Employees”, we strongly believe in teamwork at Swarovski and know that our success is achieved when we work together as a team. We are however sorry to hear that you have a few concerns and since you did not articulate them in this review we would like to let you know about our open-door policy and encourage you to reach out to a member of our HR team or upper management to voice your concerns. Feedback from current and former employees is always welcomed and helps guide us in creating a positive and inclusive work environment.

1.0

Feb 27, 2019

Big Brand, Small Leadership

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Swarovski is a world recognized brand. They do well in the retail space, however they are a conflicted family owned business with a varied set of practices across the portfolio of businesses. Fair benefits.

Cons

Leadership is severely lacking. No training opportunities for anyone no matter level. Toxic work environment.

Swarovski Response

7y

Thank you for your review, you have made several interesting points in your review and we value your feedback. We have already begun to address many of these points, by hiring additional trainers to better support our retail employees and adding in additional online training options to support both home office and field employees. In addition, each year we evaluate our benefit package and strive to offer competitive benefits for our employees, including a tuition reimbursement program for full-time permanent employees. We are also working hard to improve communication amongst the divisions by adding in monthly Town Halls and an Omni-channel approach to our customer service model. As I am sure you know we pride ourselves on an open-door policy and value feedback from current and former employees.

3.0

Feb 24, 2019

Sales Consultant

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Low wage but a good start for a Sales career. Nice employee discount.

Cons

It depends on the manager of the store. Some managers don't care whether you feel uncomfortable or not and keep scheduling you 5 days a week but pay you the salary for PT. If you are sick you need to change your shifts with other colleagues. Besides, too many girls always make a gossip environment.

Viewing 1408 - 1410 of 1,943 Reviews

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Swarovski

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