Swarovski reviews

3.4

55% would recommend to a friend

(1,941 total reviews)
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Alexis Nasard

68% approve of CEO

50% positive business outlook

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,941 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Feb 15, 2024
Recommend
CEO approval
Business Outlook

Pros

Emphasis on diversity Challenging sales environment

Cons

Pushing KPIs Too many training modules

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Swarovski Response
2y
Thank you for your review. We truly value constructive feedback, both positive and negative. Our Sales Consultants are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience. They always push boundaries beyond the sales targets - helping us place crystal into the hearts and hands of our customers, and make the dreams of our customers come true. As for your concerns, we want to ensure you your review will be shared with upper management, as this kind of feedback is crucial to the improvement of the company.
4.0
Feb 13, 2024
Recommend
CEO approval
Business Outlook

Pros

Good employee discount and the job itself is easy. The stores are usually pretty empty unless it’s busy season so most of the time you aren’t doing much.

Cons

The employee benefits are not good for part time employees. The salary is so low with barely any commission benefits. I worked there for 4 years and every year they changed something about the commission or gifts we would receive from the company.

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Swarovski Response
2y
Thank you for your review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. We are very sorry to hear you felt the pay and benefits were not according to your expectations. Here at Swarovski, we strive to remain competitive in our compensation practices and regularly review our pay rates and benefit structures. Once again thank you for your feedback, we wish you much success in your future.
5.0
Feb 13, 2024

Wonderful Experience

Recommend
CEO approval
Business Outlook

Pros

well structure with great culture

Cons

No downside at all for me

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Swarovski Response
2y
Thank you so much for taking the time to leave us this amazing review. We are thrilled that you loved your experience; our colleagues will be happy to read what you wrote. Employee and customer experience and satisfaction are our priority, and your review reaffirms the hard work we put in every day. Working for us is more than just a job - it's being part of a beloved brand, steeped in heritage, and renowned worldwide for quality and craftsmanship. And we are happy you experienced this, too. Once again, thank you for your feedback and wish you much success in your career.
Viewing 379 - 381 of 1,941 Reviews

Glassdoor has 2,675 Swarovski reviews submitted anonymously by Swarovski employees. Read employee reviews and ratings on Glassdoor to decide if Swarovski is right for you.