Sur La Table reviews

3.1

40% would recommend to a friend

(1,060 total reviews)

Jason Goldberger

41% approve of CEO

28% positive business outlook

Sur La Table has an employee rating of 3.1 out of 5 stars, based on 1,060 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sur La Table employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

1K reviews
2.0
Dec 6, 2016

Sales Lead

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Wish the expericence that I had with the company, the best thing that I had t experience there was the discount, though not as generous as other places. I did have the fortune to work with a store manager that truly cared about his staff and store but from what I saw I felt he was not supported very well from corporate.

Cons

Rather unimpressed with the company culture (or lack there of). There is minimal to no room for advancement unless you are willing to move outside of your home area, at least in my market. The store manager I worked for, worked hard to create a good work environment but the company at large does not allow for any time for proper training. As part of the management team, I felt set up to fail by the company. Had it not been from the years of previous experience I had from working at a competitor it would have been rather overwhelming. The one bit of culture is that they want to keep it a much more casual atmosphere than their competitors but it is too casual. In the 6 month I was there the utter lack of corporate structure was frustrating especially with meeting goals. A friend of mine had worked as the store manager for the company in another market and had quit for many of the same reasons. As a Sales Lead, the position was very part time so I needed to get another job to supplement my income but after doing so, the district manager had issue with the availability ( of which I gave them priority, since I had started there first) requiring that I open it up. But if I were to do so I would not really be able to work the other in a way that help cover my living expenses.

2.0
Dec 4, 2016
Recommend
CEO approval
Business Outlook

Pros

Fun environment to work in. Good product you will sell easily because you and the customers believe in the product. The employee discount is good.

Cons

A huge amount of tasking (shipment, floor sets, trainings) with no payroll to cover any of it. The company expects you to interact with every customer but also continually gives you more busy work to take you away from the customer. There is also no communication between the different corporate branches or with corporate to the stores. Changes to operations will be thrown out last minute, usually with errors.

5.0
Nov 27, 2016

great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great job, easy to pick things up!

Cons

not great hours during off season or hoildays

Viewing 637 - 639 of 1,060 Reviews

Glassdoor has 1,089 Sur La Table reviews submitted anonymously by Sur La Table employees. Read employee reviews and ratings on Glassdoor to decide if Sur La Table is right for you.