Sur La Table reviews

Leadership in the stores are expected to run multi-million dollar businesses on zero training, no motivation and SOP's that are founded by corporate officers that have never actually never worked in the field! As previously stated, they want to have a MOD program that is similar to other retailers, yet stores never have more than 1 sales person working at a time....so who are they actually MODing? If the company can no afford to hire the right people, support the stores with appropriate payroll and training, they have not right in staying in business.

A huge amount of tasking (shipment, floor sets, trainings) with no payroll to cover any of it. The company expects you to interact with every customer but also continually gives you more busy work to take you away from the customer. There is also no communication between the different corporate branches or with corporate to the stores. Changes to operations will be thrown out last minute, usually with errors.