Pros
The customer base for this business is generally very nice and easy to help. The merchandise is for the most part high quality and includes some very fun gadgets and tools.
Cons
There are many foundational problems with this company. The upper management is very poorly run and as a result, there is little or no focus on what is important to build a team and a successful retail business. There is little or no training for management and in turn, no training available for the sales staff. Consistency is missing in procedures, scheduling and hiring. Very sad to see people hired and given promises of hours and pay only to have that not be the case. There is a high turnover at all levels for two reasons- good workers will not stay because of the poor management and too often great workers in upper positions are fired when they question the business practices. No job security and a ruthlessness about hiring and promotions. Pay is less than adequate and raises at all levels are quite insulting for the work required. Company is changing rapidly...and not for the best.
