Sur La Table reviews

3.1

40% would recommend to a friend

(1,060 total reviews)

Jason Goldberger

41% approve of CEO

28% positive business outlook

Sur La Table has an employee rating of 3.1 out of 5 stars, based on 1,060 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sur La Table employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Jan 27, 2017

Dont waste your time

Recommend
CEO approval
Business Outlook

Pros

Discount, great group of fellow employees

Cons

Making 9.10 an hour after two plus years. Managers so clueless like deer in headlights. Store management has been made aware of sexual harassment by one floor lead and done nothing. Horrible seasonal tabletop products. Comes in and you can see it in clearance soon.

2.0
Jan 24, 2017

Store Manager

Recommend
CEO approval
Business Outlook

Pros

Good Discount Lots of free product (for store managers/resident chefs, PT employees have lots of opportunities to win Great training material for everyone

Cons

I could go on forever. As a Store Manager, you are viewed less as a manager, and more as The Best Salesperson. Yeah, I can sell. But true skills in management are wasted, as there is actually no control by Store Managers. Exact hours for scheduling your store are dictated, with no ability to control for your specific locations needs. I would go from being able to give employees 30 hours a week, to maybe 8 the following, and have to tell them they needed to stay available for the possibility of 30. I had some great people, and was proud of achieving great KPI's, comps, and doing well. But it was never enough. Even when you're in the top of your district or company. Up 200% to goal? What could you have done to increase conversion? I'm not kidding, that was a factual experience. Maybe I just had a bad District Manager. I was there during the CEO transition, and and many transitions before that. Every time, there was hope things would get better, but they would not. Bottom line, it would be a good management position for someone who has actually never managed before. Because you're not managing, your the mouthpiece for corporate, who often is clearly out of touch

3.0
Jan 13, 2017

Distribution Center

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent pay for entry level. Got the hours needed along with plenty of opportunities for overtime during busy season. Opportunities for job advancement. Works well with veterans.

Cons

Just your typical on the job politics. Generally out of managements control. Frustrating working with inexperienced leads, (not all leads, some are great are their jobs) who are not the best at workflow management.

Viewing 625 - 627 of 1,060 Reviews

Glassdoor has 1,089 Sur La Table reviews submitted anonymously by Sur La Table employees. Read employee reviews and ratings on Glassdoor to decide if Sur La Table is right for you.