Does Superdrug pay their employees well?

According to anonymously submitted Glassdoor reviews, Superdrug employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Superdrug. This rating has been stable over the past 12 months.

How satisfied are employees working at Superdrug?

53% of Superdrug employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Superdrug 3.0 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Superdrug?

Sales Advisor (447) , Sales Assistant (342) , Team Leader (232) , Sales Associate (164) , Assistant Manager (96) , Part-time Sales Advisor (82) , Store Manager (74) , Sales Adviser (53) , Retail Assistant (41) , Retail Sales Assistant (33) , Customer Service (31) , Customer Assistant (29) , Retail Sales Associate (25) , Supervisor (25) , Manager (21)

What are the pros of working at Superdrug according to real employee reviews?

"Some friendly staff that share the exact same views because the issues are so bad!" ((in 186 reviews)); "You learn new things and new experiences as well as meeting great people" ((in 134 reviews)); "The other sales assistants were friendly and a great team" ((in 110 reviews)); "good benefits and good for confidence" ((in 37 reviews)); "The wow factor up to date products great prices and good environment to work in" ((in 18 reviews))

What are the cons of working at Superdrug according to real employee reviews?

"Pay is low in comparison to many other companies in London (20% less than average unless you are at a senior level)" ((in 224 reviews)); "management is poor" ((in 212 reviews)); "Area managers are rude and arrogant" ((in 123 reviews)); "Long hours and sometimes long" ((in 117 reviews)); "The management are under so much pressure that they take this out on staff members under them." ((in 52 reviews))

Skip to content Skip to footer

Notifications

Superdrug

Part of A.S. Watson Group

Superdrug reviews

3.3

53% would recommend to a friend

(2,588 total reviews)

Peter Macnab

67% approve of CEO

40% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.1

Culture & values

3.0

Work/Life balance

3.0

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

Superdrug has an employee rating of 3.3 out of 5 stars, based on 2,588 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Superdrug employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

3K reviews

1.0

Aug 18, 2021

Terrible place to work

Sales advisor

Recommend

CEO approval

Business Outlook

Pros

Nothing, company has gone down hill bad since Covid. No concern for mental health and managers are appalling. The pressure effects my mental health every shift and I only do short shifts, everyone hates their jobs. Only good thing are my colleagues. Store managers have a power complex never get any helped when asked

Cons

Everything. From regional to store managers the pressure is soul destroying. No one wants to be on tills anymore, constantly threatened with investigation if you are not achieving targets of selling sim card, star buys and beauty cards/perfume. Customers get annoyed and i do not blame them, i am constantly apologising for customers about having to ask them so many questions its embarrassing and the company do not care for anyones mental health, avoid this company if you can

2.0

Jun 16, 2021

Mentally Draining

Team leader

Recommend

CEO approval

Business Outlook

Pros

You have guaranteed job security during covid

Cons

Management is very cliquey Pushing sales is put above your mental health, you get told off constantly if your sales aren't hitting a certain goal Basically have to harass the customer into taking baskets, beauty cards and sim leaflets and if they refuse you get in trouble

1.0

May 19, 2021

This company punishes loyalty and rewards incompetence

Sales advisor

Recommend

CEO approval

Business Outlook

Pros

You do get some genuinely love people there who you become friends with if you're lucky, 30% discount is decent.

Cons

Where to even begin? Power hungry managers who think they're lord master of the universe and not running a small shop, area managers are completely out of touch with how bad the shop staff have it, star buys and beauty cards will cause you to have a mental break if you're not careful, they claim to care about their staff but if that was the case staff including myself wouldn't be leaving so rapidly. As my title states, loyalty and genuine hard work is frowned upon. Give them an inch and they take a mile.

Viewing 61 - 63 of 2,588 Reviews

Jobs at Superdrug

Apprentice Retail Sales Assistant

Apprentice Retail Sales Assistant

West Bromwich, England

£10 - £10 /hr

(Employer provided)

View job

Apprentice Retail Sales Assistant

Warehouse Operations Manager PM shift

Dunstable, Inglaterra

£66K - £66K /yr

(Employer provided)

View job

Apprentice Retail Sales Assistant

Wolverhampton, Inglaterra

£10 - £10 /hr

(Employer provided)

View job