Does Superdrug pay their employees well?

According to anonymously submitted Glassdoor reviews, Superdrug employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Superdrug. This rating has been stable over the past 12 months.

How satisfied are employees working at Superdrug?

52% of Superdrug employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Superdrug 3.0 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Superdrug?

Sales Advisor (448) , Sales Assistant (344) , Team Leader (233) , Sales Associate (164) , Assistant Manager (97) , Part-time Sales Advisor (82) , Store Manager (74) , Sales Adviser (53) , Retail Assistant (41) , Retail Sales Assistant (33) , Customer Service (31) , Customer Assistant (29) , Retail Sales Associate (25) , Supervisor (25) , Manager (21)

What are the pros of working at Superdrug according to real employee reviews?

"Some friendly staff that share the exact same views because the issues are so bad!" ((in 191 reviews)); "Nice people to work with most of the time.able to swap shifts within staff if management agrees and break length is okay too and discounts." ((in 132 reviews)); "The other sales assistants were friendly and a great team" ((in 105 reviews)); "good benefits and good for confidence" ((in 37 reviews)); "good work environment" ((in 15 reviews))

What are the cons of working at Superdrug according to real employee reviews?

"Pay is low in comparison to many other companies in London (20% less than average unless you are at a senior level)" ((in 221 reviews)); "bad management and not fun" ((in 219 reviews)); "Area managers are rude and arrogant" ((in 120 reviews)); "Long hours and sometimes long" ((in 115 reviews)); "The management are under so much pressure that they take this out on staff members under them." ((in 52 reviews))

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Superdrug

Part of A.S. Watson Group

Superdrug reviews

3.3

52% would recommend to a friend

(2,593 total reviews)

Peter Macnab

67% approve of CEO

40% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.1

Culture & values

3.0

Work/Life balance

3.0

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

Superdrug has an employee rating of 3.3 out of 5 stars, based on 2,593 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Superdrug employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

3K reviews

2.0

Feb 12, 2026

Meh

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Short shifts and Nice uniform

Cons

The management are evil and don’t let you have time off

2.0

Feb 8, 2026

Didn't enjoy

Sales advisor

Recommend

CEO approval

Business Outlook

Pros

You could chat to each other on the head set.

Cons

Massive emphasis on getting customers to buy star buys and sign up for a superdrug card which I know is so annoying as a customer. If you don't upsell enough or get enough sign-ups you're in trouble. They also put me in way more than my contracted hours during uni exam time even after asking for less.

Superdrug Response

3mo

Thank you for your review. We’re sorry to hear that your experience wasn’t a positive one, and we appreciate you taking the time to share your feedback. Your comments around the focus on Star Buys, Superdrug card sign‑ups, and working hours are important to us. We understand how challenging this can feel, and we’re sorry to hear the hours didn’t meet your expectations. Our teams work extremely hard and are dedicated to offering our customers the best possible experience and available deals. If you would like to discuss this in more detail, we would recommend reaching out to our People Advice team at peopleadvice@uk.aswatson.com so we can look into this further.

4.0

Feb 5, 2026

👍

Team leader

Recommend

CEO approval

Business Outlook

Pros

Ok company, good flexibility for students

Cons

Loosely ran - rules and standards differ from store to store. Enjoyment is HEAVILY based on store culture and manager.

Superdrug Response

3mo

Thank you for your review. We’re pleased to hear you found Superdrug a good place for flexibility and that you had a positive experience with the team environment. We appreciate your feedback regarding consistency across stores. Your input is valuable as we always look for ways to improve the experience for our colleagues and ensure we are doing better wherever possible.

Viewing 49 - 51 of 2,593 Reviews

Jobs at Superdrug

Trainee Pharmacy Assistant

Manchester, Inglaterra

£10 - £13 /hr

(Employer provided)

View job

Trainee Pharmacy Assistant