Feb 8, 2026
Superdrug Response
3moThank you for your review. We’re sorry to hear that your experience wasn’t a positive one, and we appreciate you taking the time to share your feedback.
Your comments around the focus on Star Buys, Superdrug card sign‑ups, and working hours are important to us. We understand how challenging this can feel, and we’re sorry to hear the hours didn’t meet your expectations. Our teams work extremely hard and are dedicated to offering our customers the best possible experience and available deals.
If you would like to discuss this in more detail, we would recommend reaching out to our People Advice team at peopleadvice@uk.aswatson.com so we can look into this further.