Does Superdrug pay their employees well?

According to anonymously submitted Glassdoor reviews, Superdrug employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Superdrug. This rating has been stable over the past 12 months.

How satisfied are employees working at Superdrug?

53% of Superdrug employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Superdrug 3.0 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Superdrug?

Sales Advisor (447) , Sales Assistant (342) , Team Leader (232) , Sales Associate (164) , Assistant Manager (96) , Part-time Sales Advisor (82) , Store Manager (74) , Sales Adviser (53) , Retail Assistant (41) , Retail Sales Assistant (33) , Customer Service (31) , Customer Assistant (29) , Retail Sales Associate (25) , Supervisor (25) , Manager (21)

What are the pros of working at Superdrug according to real employee reviews?

"Some friendly staff that share the exact same views because the issues are so bad!" ((in 192 reviews)); "Nice people to work with most of the time.able to swap shifts within staff if management agrees and break length is okay too and discounts." ((in 140 reviews)); "The other sales assistants were friendly and a great team" ((in 112 reviews)); "good benefits and good for confidence" ((in 35 reviews)); "The wow factor up to date products great prices and good environment to work in" ((in 20 reviews))

What are the cons of working at Superdrug according to real employee reviews?

"management is poor" ((in 223 reviews)); "Pay is low in comparison to many other companies in London (20% less than average unless you are at a senior level)" ((in 221 reviews)); "Area managers are rude and arrogant" ((in 124 reviews)); "Long hours and sometimes long" ((in 119 reviews)); "The management are under so much pressure that they take this out on staff members under them." ((in 46 reviews))

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Superdrug

Part of A.S. Watson Group

Superdrug reviews

3.3

53% would recommend to a friend

(2,588 total reviews)

Peter Macnab

67% approve of CEO

40% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.1

Culture & values

3.0

Work/Life balance

3.0

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

Superdrug has an employee rating of 3.3 out of 5 stars, based on 2,588 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Superdrug employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

3K reviews

3.0

Aug 27, 2023

Unnecessarily stressful

Part-time sales advisor

Recommend

CEO approval

Business Outlook

Pros

Nice colleagues Staff discount Easy to get on with work

Cons

Beauty card scheme was pushed too hard. Impossible to sign up 10 cards per person per day if most people Have a beauty card.

Superdrug Response

Thank you for your review and we are sorry to hear you didn’t feel you had a positive experience. We take huge pride in wanting our team members to have a good experience and take all feedback seriously. Superdrug’s commitment is to not only provide great customer service but ensure our employees feel valued and have fun at work too. These are important values to us and we are always looking for ways to see where we can do better. Feel free to reach out to our people advice team if you have more information you want to share or to help us see where we could have done better. Thank you again for your feedback!

1.0

Dec 22, 2022

Dreadful

Buyer

Recommend

CEO approval

Business Outlook

Pros

Products/brands Market leader in some categories

Cons

Horrific behaviour from certain individuals in senior management, one person in particular who is the root cause of high numbers of people leaving the business. Be prepared for a tyrannical approach, disrespect, demeaned, and zero focus on development. Many people suffered anxiety and mental health degradation, HR horrifically unsupportive despite having a catalogue of complaints which they’ve failed to act upon. Don’t work here - it’s the stuff of nightmares literally.

2.0

Sep 13, 2022

Management are LAZY

Team leader

Recommend

CEO approval

Business Outlook

Pros

Decent pay… Meet new people Discount card 30% off superdrug items

Cons

Awful management, lazy, rude and can’t handle work pressures from area managers, regional manager Poor work culture You’re just another number in the system, they do not care about you

Viewing 46 - 48 of 2,588 Reviews

Jobs at Superdrug

Warehouse Operations Manager PM shift

Dunstable, Inglaterra

Warehouse Operations Manager Nights shift

Dunstable, Inglaterra

£65K - £65K /yr

(Employer provided)

View job