Does Superdrug pay their employees well?

According to anonymously submitted Glassdoor reviews, Superdrug employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Superdrug. This rating has been stable over the past 12 months.

How satisfied are employees working at Superdrug?

52% of Superdrug employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Superdrug 3.0 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Superdrug?

Sales Advisor (447) , Sales Assistant (343) , Team Leader (233) , Sales Associate (164) , Assistant Manager (96) , Part-time Sales Advisor (82) , Store Manager (74) , Sales Adviser (53) , Retail Assistant (41) , Retail Sales Assistant (33) , Customer Service (31) , Customer Assistant (29) , Retail Sales Associate (25) , Supervisor (25) , Manager (21)

What are the pros of working at Superdrug according to real employee reviews?

"Some friendly staff that share the exact same views because the issues are so bad!" ((in 184 reviews)); "Nice people to work with most of the time.able to swap shifts within staff if management agrees and break length is okay too and discounts." ((in 134 reviews)); "The other sales assistants were friendly and a great team" ((in 115 reviews)); "Good training and office." ((in 45 reviews)); "good benefits and good for confidence" ((in 38 reviews))

What are the cons of working at Superdrug according to real employee reviews?

"management is poor" ((in 223 reviews)); "Pay is low in comparison to many other companies in London (20% less than average unless you are at a senior level)" ((in 222 reviews)); "Area managers are rude and arrogant" ((in 123 reviews)); "Long hours and sometimes long" ((in 120 reviews)); "The management are under so much pressure that they take this out on staff members under them." ((in 47 reviews))

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Superdrug

Part of A.S. Watson Group

Superdrug reviews

3.3

52% would recommend to a friend

(2,591 total reviews)

Peter Macnab

67% approve of CEO

40% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.1

Culture & values

3.0

Work/Life balance

3.0

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

Superdrug has an employee rating of 3.3 out of 5 stars, based on 2,591 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Superdrug employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

3K reviews

2.0

Mar 4, 2026

Bad management

Team member

Recommend

CEO approval

Business Outlook

Pros

None that I can think of.

Cons

Bad management, toxic place culture, zero trust in employees.

4.0

Mar 3, 2026

An overall good place

Sales adviser

Recommend

CEO approval

Business Outlook

Pros

No micromanagement; no strict lateness policy; incentives

Cons

Gets very busy on some days; usually understaffed; inadequate employee bonding activities.

Superdrug Response

3mo

Thank you for your review. It’s great to hear that you found the flexibility and incentives to be positive parts of your experience. We also appreciate your feedback about busy periods, understaffing and team‑building. Your input is valuable to us, and we are always looking for ways to see where we can do better and improve the experience for colleagues across all stores.

2.0

Feb 24, 2026

Good

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Nice people, decent pay good beginner job

Cons

Lots of gossip and mean managers

Viewing 43 - 45 of 2,591 Reviews

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