Pros
Quite easy, decent salary on a par with other retailers where you need to work significantly harder. More straightforward than a lot of retail management jobs.
Cons
Area Managers are clueless and the systems are appalling. Trying to contact someone in Head Office can take weeks. Lots of contradictions and a lack of planning and communication is obvious at all levels. As one example, there was a communication from a retail director sent out saying there would be no emails sent during peak trading hours of 10 - 4. Unfortunately this was only sent to stores, meaning a check of the email system at 5pm would lead to a glutton of messages which then had to be dealt with, as Area Managers and Head Office personnel had been sending emails all afternoon! There were also some fibs told during my recruitment, and when I raised these with my training manager the response I got was "Yes, they do tell lies in order to get people on board" - unbelieveable!