Sunstar Group reviews

3.5

60% would recommend to a friend

(117 total reviews)

Hiroo Kaneda

59% approve of CEO

60% positive business outlook

Sunstar Group has an employee rating of 3.5 out of 5 stars, based on 117 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sunstar Group employee rating is in line with the average (within 1 standard deviation) for employers within the Manufactura industry (3.5 stars).

Reviews by job title

117 reviews
2.0
Oct 16, 2017

Office employee

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- New building - Some great people work there with great ideas but not given the freedom to execute - Good experience for having minimal tools & resources...you learn to be scrappy

Cons

-HR leadership does not build healthy & engaging environment for employees instead focuses on making work more difficult for employees to work in and want to stay. HR seems scared about Japan leadership and defending American work values...sad - No work-from-home policy - Not enough young professionals - No career development for anyone to stay (should be HR function but no action by them) - Poor communication between top management and main teams (marketing & sales) - IT systems are outdated (audit would clearly show that) - Operations needs improvement

2.0
Sep 26, 2017

Systemic Dysfunction

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This job is great if you need a decent, steady paycheck. Work/Life balance is good. The working environment is a new facility in Schaumburg, IL that includes new furniture and equipment.

Cons

It's tough to recommend Sunstar for anyone looking into advancing their career. The workforce is grandfathered in and unwilling to make the changes necessary to attract a younger workforce, critically stunting the development of new ideas and innovation. This leads to a diminished morale because there is no real incentive to bring forth new ideas as one will quickly notice nothing will change unless certain people in management are moved. For example, with the new facility build in Schaumburg (after a move from Chicago), there was a chance to create a defined work from home policy to help offset the new commute. Nothing was created. I'm fairly sure it wasn't even considered. The technology was there, but the mindset was far behind. With a lack of morale and a dearth of innovation change is met with derision. Expect to see comfortable employees in contention with others who have advancement on their minds. The "comfortable" employees will almost always win as they have seniority, further diminishing the go-getters who want to grow. On the topic of go-getters there isn't much to actually "get" if you don't know the right people. There is also no real structure of advancement because career paths are not clearly defined. Favoritism is so rampant that HR had to step in and stop salary discrepancies in certain departments to "fix" what was becoming gross negligence. Sunstar also has a problem with its own lack of independence. Sunstar Americas is a subsidiary to a much larger worldwide company. This means the Americas branch is held to the whims of the overarching company in Switzerland. Policies are set at a global level and pushed downward, which doesn't always fit the American workplace. Finally, there's slow adoption of new technologies. There are a lot of custom technologies in play at Sunstar, and to their credit they are maintained relatively well with such a small staff. This is a double edge sword unfortunately as they are slow and unable to adopt a technology such as Salesforce or Exchange. Plus, opportunties to learn new technologies are few and far between. This also leads to employees who CANNOT be removed as there's no documentation to these older technologies. One good audit of the technology department would show major flaws. Change management? DevOps? Nope.

5.0
Jun 19, 2017

Make it Happen

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people are great to work with and we are growing in a new direction.

Cons

The process of any negative comments and mindset needs to end.

Viewing 91 - 93 of 117 Reviews

Glassdoor has 158 Sunstar Group reviews submitted anonymously by Sunstar Group employees. Read employee reviews and ratings on Glassdoor to decide if Sunstar Group is right for you.