Sunglass Hut reviews

3.5

57% would recommend to a friend

(3,649 total reviews)
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Francesco Milleri

49% approve of CEO

46% positive business outlook

Sunglass Hut has an employee rating of 3.5 out of 5 stars, based on 3,649 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sunglass Hut employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

4K reviews
2.0
Sep 20, 2013
Recommend
CEO approval
Business Outlook

Pros

-Great product, easy to passionate about what you are selling. -Great discount and annual perks. -When sales are up, it is a fantastic and energetic environment to be in. -The clients are usually pretty wonderful. -Sales model allows you to meet and get to know some incredible and interesting people.

Cons

-Single coverage - you work by yourself pretty much all the time, excluding Saturdays. -Zero work/life balance. -Canadian zone prefers to hire from without rather than promote from within leaving little or no advancement opportunities and unengaged associates as no one is being trained for next. -Too much communication without enough context. It is overwhelming and the employees still don't know what the message was.

3.0
Sep 8, 2013

Started off great, went downhill

Recommend
CEO approval
Business Outlook

Pros

Ontario, Canada The good things about working with Sunglass Hut were the occasional (but very rare) commission and fair base pay, the chance to work with some luxury brands, and the extensive training program for customer service and product knowledge. I learned a lot from this position.

Cons

The position started off great, however quickly went downhill. Turnover was extremely high, eleven employees quit in my four months of employment. The environment is very hostile and competitive due to the "sometimes" commission and the over-dependance on sales for hours. If your sales slip for two weeks, do not expect it to be easy to pull yourself back up because you will only get 0-8 hours per week afterwards. It's pretty impossible to pull your sales up when you're getting zero hours per week, so a lot of people were forced to quit. All of the competition, cut hours and drama started when our goals were suddenly increased by 200% per hour, which was very unrealistic considering the economy and the location of the store (busy tourist mall where people were not willing to spend 600 dollars on a pair of sunglasses). Those who did get 30+ hours per week were still considered "casual part-timers", thus they did not get increased pay or benefits of any kind. My sales were over 100% but I could not handle the competition, the drama and the lack of stability of this job.

5.0
Aug 27, 2013

Retail Manager

Recommend
CEO approval
Business Outlook

Pros

great place to work and have fun

Cons

there are no cons to working here

Viewing 3595 - 3597 of 3,649 Reviews

Glassdoor has 4,011 Sunglass Hut reviews submitted anonymously by Sunglass Hut employees. Read employee reviews and ratings on Glassdoor to decide if Sunglass Hut is right for you.