Startek reviews

3.7

74% would recommend to a friend

(3,596 total reviews)
avatar

Bharat Rao

83% approve of CEO

72% positive business outlook

Startek has an employee rating of 3.7 out of 5 stars, based on 3,596 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Startek employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

4K reviews
3.0
Mar 24, 2017

Customer Service Rep

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Your co-workers are awesome and a great environment . Unlimited OT !

Cons

There were a lot of changes and things were all over the place , on the phone they wanted you to go the extra mile do things that's not in the job description but didn't wanna pay for the extra mile .

3.0
Feb 11, 2017

Customer Service Representative

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It pays well and depending on your supervisor and team it can be a great working experience.

Cons

Calls can be back to back, and startek is always worried about losing a client, training is inadequate

3.0
Nov 3, 2016

Review of Startek

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company does provide adaquate training and try to make it interesting. Also have some awesome supervisors. There is a chance for growth depending on the client.

Cons

Because the company is a third party vendor, there can be conflict with clients. Also there have been times when Starteks systems and client systems had issues. They were resolved but still a pain. This is a call center so does have the usual call center drawbacks

Viewing 268 - 270 of 3,596 Reviews

Glassdoor has 3,992 Startek reviews submitted anonymously by Startek employees. Read employee reviews and ratings on Glassdoor to decide if Startek is right for you.