Does Startek pay their employees well?

According to anonymously submitted Glassdoor reviews, Startek employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Startek. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Startek?

75% of Startek employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Startek 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Startek?

Customer Service Representative (560) , Team Leader (210) , Executive (110) , Customer Service Representative (CSR) (98) , Customer Service (80) , Engagement Specialist (78) , Assistant Manager (75) , Quality Analyst (60) , Customer Service Agent (58) , Customer Service Executive (49) , Executive Operations (47) , Senior Executive (44) , Operation Executive (39) , Manager (36) , Customer Service Associate (35)

What are the pros of working at Startek according to real employee reviews?

"good people and a nice location" ((in 114 reviews)); "Work from home, flexible hours" ((in 107 reviews)); "Good work environment you can learn a lot of things here which help in future." ((in 84 reviews)); "Company is good infrastructure is good environment is bad" ((in 74 reviews)); "Good colleagues for people who are ready to work" ((in 67 reviews))

What are the cons of working at Startek according to real employee reviews?

"Bad management and leaves not granted easily." ((in 231 reviews)); "Low salary no incentive no OT no weekoff on Saturday and Sunday" ((in 198 reviews)); "I join this company as a fresher but this company take alot of work and pay low wages." ((in 143 reviews)); "No work life balance and no career trajectory" ((in 39 reviews)); "2. Lack of humanity from leadership – Team Leaders (TLs) and Managers do not treat agents with dignity." ((in 32 reviews))

What are employees saying about Startek layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Startek layoffs and their outlook for job security at Startek in 2026.

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3.8

75% would recommend to a friend

(3,593 total reviews)

Bharat Rao

83% approve of CEO

72% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.8

Career opportunities

3.7

Culture & values

3.6

Senior management

3.5

Work/Life balance

3.4

Compensation and benefits

Startek has an employee rating of 3.8 out of 5 stars, based on 3,593 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Startek employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

2.0

Mar 1, 2015

Inbound Sales in Cincinnati Bell

Inbound sales

Recommend

CEO approval

Business Outlook

Pros

Experience for newbie but for growth and the people I dont think so

Cons

Schedule and the people in Sales esp. my TL who freaking doesnt know everything about the account. Management as well.

1.0

Feb 24, 2015

Never Again!!!

Customer service representative ii

Recommend

CEO approval

Business Outlook

Pros

What pros? The only good thing I can say is they paid for my "training"

Cons

The working environment is terrible. Where else can you go to work and have management threaten to fire you if you WON'T work overtime due to actually wanting to see my family on my SCHEDULED day off!. Management only works with you if you play to sandbox game. As an ADULT this kind of work environment should be left behind with the dinosaurs. This type of call cenre work really demands that the employees who take the calls and deal with the customers should be helped and assisted by management instead of the corporate entity mentality taking over and just pushing the employees who do their job well out the door. No, I didn't get fired, I quit due to threats to my job. What happened is that I did my job too well (100% quality for months) and was punished for this.

2.0

Feb 23, 2015

Continual chaos

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There is an opportunity to really make a difference.

Cons

Missing a lot of critical skills at the corporate level; inability to maintain a focused strategy and build on momentum; alarming high level of turnover in corporate office.

Viewing 3535 - 3537 of 3,593 Reviews

Jobs at Startek

Customer Service Tech Associate

Customer Service Associate - Work from Home

Estados Unidos

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Remote Bilingual Customer Service Representative

Customer Service Tech Associate - Mansfield, OH

Customer Service Associate - Myrtle Beach, SC

Estados Unidos

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Inbound Sales in Cincinnati Bell

Never Again!!!

Continual chaos

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