Does Startek pay their employees well?

According to anonymously submitted Glassdoor reviews, Startek employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Startek. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Startek?

74% of Startek employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Startek 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Startek?

Customer Service Representative (560) , Team Leader (210) , Executive (110) , Customer Service Representative (CSR) (98) , Customer Service (80) , Engagement Specialist (78) , Assistant Manager (75) , Quality Analyst (60) , Customer Service Agent (58) , Customer Service Executive (49) , Executive Operations (47) , Senior Executive (44) , Operation Executive (39) , Manager (36) , Customer Service Associate (35)

What are the pros of working at Startek according to real employee reviews?

"Good people and a nice location" ((in 114 reviews)); "Work from home is good" ((in 107 reviews)); "Company is good infrastructure is good environment is bad" ((in 80 reviews)); "Good work environment you can learn a lot of things here which help in future." ((in 75 reviews)); "Good colleagues for people who are ready to work" ((in 68 reviews))

What are the cons of working at Startek according to real employee reviews?

"Bad management and leaves not granted easily." ((in 225 reviews)); "Low salary and if it increases it's better to survive with this for a long time." ((in 205 reviews)); "I join this company as a fresher but this company take alot of work and pay low wages." ((in 140 reviews)); "It’s a very toxic company with no benefit and the parking cost me rm11 per day" ((in 58 reviews)); "2. Lack of humanity from leadership – Team Leaders (TLs) and Managers do not treat agents with dignity." ((in 32 reviews))

What are employees saying about Startek layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Startek layoffs and their outlook for job security at Startek in 2026.

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Startek

Startek reviews

3.7

74% would recommend to a friend

(3,595 total reviews)

Bharat Rao

83% approve of CEO

72% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.8

Career opportunities

3.7

Culture & values

3.6

Senior management

3.5

Work/Life balance

3.4

Compensation and benefits

Startek has an employee rating of 3.7 out of 5 stars, based on 3,595 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Startek employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

5.0

Apr 10, 2015

Customer Service

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Employee focus is equal to business focus, caring, large, in more than one country, multiple locations

Cons

Not in Oregon, stayed open during bad weather

4.0

Apr 2, 2015

Interesting and enjoyable company if you are not an agent!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The company has provided a lot of advancement for myself, but it was merely due to Senior Leadership or Direct report managers leaving. I am given a lot of flexibility to get my job done. My schedule is never questioned as my thread of management believes in getting the job done is a direct reflection of working your hours effectively.

Cons

Way too much Senior Leadership turnover and constantly change directions due to this. For six months we will be working on a project and it will completely lose momentum because of leadership changes. There is a lack of ownership felt around the non-agent world here and if someone is able to punt something, they will just so they don't have to look at it any longer.

1.0

Mar 22, 2015

Horrible work place! Don't work here unless you have too!

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Lockers Some friendly people Good lunch area (TV's computers) Clean Free locks Sometimes they made feed you lunch A tee shirt

Cons

Horrible mangers [supervisors] You can't even use the bathroom Can't talk at you work station Feels like a high school instead of work

Viewing 3532 - 3534 of 3,595 Reviews

Jobs at Startek

Customer Service Associate - Work from Home

United States

View job

Remote Bilingual Customer Service Representative

Customer Service Tech Associate - Mansfield, OH

Customer Service Associate - Myrtle Beach, SC

United States

View job

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Startek

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Customer Service

Interesting and enjoyable company if you are not an agent!

Horrible work place! Don't work here unless you have too!

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