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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      57% would recommend to a friend

      (85,476 total reviews)
      avatar

      Brian Niccol

      33% approve of CEO

      41% positive business outlook

      Ratings by demographic groups

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,476 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

      Reviews by job title

      85K reviews
      3.0
      May 4, 2024

      Starbucks is NOT okay.

      Barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      Outstanding benefits, decent pay, flexibility in scheduling (usually), and can be fun if you’ve got a good team…

      Cons

      …but if your team is weak, you’re in for a RIDE. Pushed to the absolute limit to meet unrealistic expectations. Customers modify the daylights out of their drinks; extra shots, multiple syrups, sweetener packets, shaken, cold foam, etc, and it is simply NOT POSSIBLE to push a drink like that out in the requisite 45 seconds. On top of that, they will delight in arranging/rearranging the layout to make things even more difficult, like putting sugar packets and sweet cream several steps away (some bs about uniformity even though it is logistically impractical) and if you try and arrange the workspace to suit you, you’re threatened with a write up. New partners are not trained properly, leading to mistakes, mad customers, and burnout. The turnover is so high because people get frustrated and quit.

      3.0
      Jul 27, 2023

      Don't be a Store Manager

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits - Free Spotify, seven food items per week, free coffee, first time Bachelor's at ASU

      Cons

      Career progression is tough within the company. External hires get hired at much higher wages than internal promotes, and internals usually have to step in to help them. District manager played favorites and it was clear who they'd support. Not everyone is held to the same accountability. Cared too much about a survey on which there's no control on when customers received or filled them out.

      1.0
      May 29, 2023

      Avoid the exploitation

      Shift supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      3 free tall drinks a day, one free food item for shift supervisors, tips (unless they're stolen by the management)

      Cons

      Overworked (50hr weeks), underpaid (11 euro an hour) for holding a supervisor role where you're held responsible for every single issue that arises on shift, such as calling the police, cleaning up vomit/broken glass, customer complaints, the till being down comes out of your tips. Management once asked a girl to come to work while her mother lay dying in ICU. AVOID this place. Don't support their business, as it drives local coffee shops out of business.

      Viewing 199 - 201 of 85,476 Reviews
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      ReviewsStarbucks reviews

      Glassdoor has 91,194 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.