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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      57% would recommend to a friend

      (85,473 total reviews)
      avatar

      Brian Niccol

      33% approve of CEO

      41% positive business outlook

      Ratings by demographic groups

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,473 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

      Reviews by job title

      85K reviews
      4.0
      Apr 10, 2010

      Great company overall. A natural "People Person" has the potential to grow A LOT within the retail side of the company

      Shift supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits and flexible scheduling. There is a shift available for just about anyone. Competitive pay for the level of employment. Good environment to learn interpersonal skills. Also teaches you to interact with many different personality types and how to react in various situations. A place to learn and aquire good personnel managment techniques.

      Cons

      There is a large variance between stores in terms of growth potential. In some stores you might find a strong candidate promoted in the minimum time-frame (varies by individual), other stores it can take so long that the individual burns-out and leaves the company; it mostly comes down to the store manager and district manager, and how growth/development oriented they are. In my time with the company I have seen a collective ~30 years leave the company due to extreme delays in advancement.

      5.0
      Mar 4, 2010

      Starbucks is great for college students!

      Barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      First off, Starbucks is one of the only companies that I know of that offers part-time (minimum 20-25 hrs per week) FULL BENEFITS! They even offer tuition reimbursement, adoption fee help, smoking cessation therapy and if my memory serves me right, I believe they even cover one or two massages per year. Because they are open so many hours of the day they accept a crazy schedule (such as one of a college student). They are CLEAN and sanitary. They are very thorough in their training and in no time you will be a very competent barista, able to work at any coffee shop. You will receive a free pound of coffee or free box of tea every week you work there.

      Cons

      Starbucks is not a family owned business, it is a corporation and they want to make money. If that is a problem for you, don't even bother applying. You will be required to ask people's names and try and make connections with people. You will have to suggest a pastry or coffee or some merchandise with every order. You have to test all the coffees, BLACK. So if you aren't a coffee drinker, watch out, their coffee is strong without cream and sugar. Your tips aren't given to you on a shift by shift basis. All the tips are deposited every day and put into a weekly pot and then they are given to you based on how many hours you worked that week. For instance, if the tips totalled out to be $2.00/hr and you worked 20 hours that week, you would receive $40.00 that week for tips. Also, you are taxed on at least $.50 per hour for your tips on your paycheck.

      1.0
      Feb 5, 2010

      This used to be a great company to work for, but not anymore. money and favorites are what the company stands for now.

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      partner markouts. benefits for part-time. stock options. the relationships you make with your co-workers and customers. discounts. free drinks. 401k

      Cons

      poor communication. no feedback. retaliation. unfair availability. getting rid of people because they make too much money. horrible district managers

      Viewing 184 - 186 of 85,473 Reviews
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      Glassdoor has 91,191 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.