Starbucks reviews

3.5

56% would recommend to a friend

(85,461 total reviews)
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Brian Niccol

32% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,461 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
4.0
Jul 25, 2013

Great growth opportunities, but top level leadership is greedy

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are a lot of development opportunities provided to partners if you are motivated (training, mentoring, development plans). The company highly encourages partners to grow into new roles and it is not uncommon for somone with the right abilities to get a position with no prior history. In other words, you are given a chance to prove yourself and you are not put down if your are, as an example, in Finance but want to move into Sales. A good manager would support you and work with you to achieve your goal. I also enjoy the store discount and the casual dress code in my department.

Cons

The "merit" increases are a joke and a waste of time for everyone. There are all very formulaic and gave nothing to do with your quality of work. Basically everyone has a budget on what they can spend (let's say an average of 2.5% per employee) and, through politics, some people will get 2% and some will get 3%. They should just skip it and give everyone a cost of living increase and create a seperate process for recognizing partners who are acting above expectations. The parking sucks. The CEO is totally full of it...he talks about sharing the wealth at our Shareholders meeting but then there are no bonuses and the 401k and stock options aren't as good as they used to be. Meanwhile, he is receiving raises. There are no bonuses for most of the company and the holidays off are pretty skimpy compared to other competitors.

4.0
Apr 3, 2013
Recommend
CEO approval
Business Outlook

Pros

There's great satisfaction working for a company whose history and core are built on the human experience. We continuously come back to that to drive business decisions.

Cons

Currently the company is struggling in balancing core values (commitment to people) with the aggressive business growth strategy. It's not an easy task to balance unwielding commitment to customers, employees, and community while living up to the responsibility we have to Wall Street. I believe our leaders are doing their best to uphold both, but many of those in professional services are paying the price.

4.0
Dec 15, 2012
Recommend
CEO approval
Business Outlook

Pros

The mission statement is what keeps the company desirable.

Cons

Too many chiefs and not enough indians. Inequalities in pay and bonus. Partner Relations team has no soul/is a figure head. Managers are external hires who hire externally. The new hires are promoted faster and more often than the long term partners. Too many senior positions posted which eliminates internal growth and advancement opportunities for long term partners. Less coffee and more cream.

Viewing 172 - 174 of 85,461 Reviews

Glassdoor has 91,179 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.