Starbucks reviews

3.5

56% would recommend to a friend

(85,461 total reviews)
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Brian Niccol

32% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,461 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
1.0
Dec 19, 2013

Overworked, bad management

Recommend
CEO approval
Business Outlook

Pros

The job itself is pretty fun, customers can be great, free coffee. It really depends on the management. If the person interviewing you doesn't seem friendly, don't take that job.

Cons

If you get a manager who is mean, the shift supervisors she chooses to hire will also be bad You will be underpaid and overworked From my personal experience, I was bullied by the management, and her favorite shift supervisors. They say you can move up in the company, but that's false. If you think moving up to less than 12/hour for a supervisor is success, then you've found the right place. The coffee is bad, and once you see how it's really made, you won't want to shop at starbucks again

1.0
Oct 24, 2013
Recommend
CEO approval
Business Outlook

Pros

Employee discount on food, amazingly affordable medical benefits even for the bottom tier employees

Cons

Corporate management is insane, stores that are too busy to do any good back of house cleaning are punished by having cleaning hours reduced since we 'obviously weren't using them', starbucks claims to have this amazing new-age corporate 'soul and responsibility', but is perhaps one of the worst corporate-apathy offenders out there

1.0
Jul 30, 2013

Nothing gold can stay.

Recommend
CEO approval
Business Outlook

Pros

Great coworkers who are generally excited (albeit from their caffeine highs) and free coffee.

Cons

This corporation no longer cares about the morale of its employees. I joined the company almost five years ago because I felt like being a Partner meant something. I wanted to be a part of the loving family that was Starbucks. Sadly, like most corporations, this company is now exclusively customer focused at the expense of its so-called partners's happiness.

Viewing 169 - 171 of 85,461 Reviews

Glassdoor has 91,179 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.