Starbucks reviews

3.5

56% would recommend to a friend

(85,429 total reviews)
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Brian Niccol

32% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,429 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
2.0
Feb 6, 2017

Engineer

Recommend
CEO approval
Business Outlook

Pros

Good mix of project challenges: technically, project can range from construction/infrastructure, automation, as well as small tools. Work/life balance: company does have a strong historical culture of protecting the personal life of its employees. Stock Options: not many companies share in the success through part ownership, which leads to personal accountability for on the job decisions.

Cons

Culture possesses an utter lack of respect for STEM workers. Career development is nonexistent, and most of the organization does not value the contributions of STEM employees. These contributions, when they turn out well, are taken for granted and credit is awarded to other cross functions like marketing or supply chain. Conversely, when a project has poor results the first to be blamed is the technical group. In addition, there is much confusion about roles and responsibilities from most functions within the company with no internal technical expertise. What results are poor decisions based on ignorance and arrogance that lead to unrealistic project scopes and timelines. When the technical group is finally engaged, the project is usually at a point where it is too late to see a successful outcome. Lately, the company (through its CEO) has started to publicly politicize, which has caused much distraction and alienation to some employees that may disagree. The "inclusiveness" that has always pervaded the company is becoming yet another "buzzword."

1.0
Oct 27, 2016
Recommend
CEO approval
Business Outlook

Pros

Good work/life balance, free coffee

Cons

People are constantly talking bad about each other behind their backs, half of management is incompetent-where else would a barista become a technical VP and survive?, the ones that are competant end up doing the work of the other half that should still be baristas but got promoted to technical roles, cut workers who are good and a value to company so their "friends" can stay, not good CI/CD infrastructure in place for any regularity in deployments--constant push-back on project dates

5.0
Jun 20, 2016

Good company if you like to work hard

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Tips Regular Customers Challenging Workplace Lot's of fun with good team-mates

Cons

Controller Shift-Supervisors High turnover Needy Customers Company that wastes 85k in food in my district alone refuses to put code/key locks on restroom doors. We have vagrants who destroy them daily, leaving behind uncapped syringes, crap on the floor, etc. Then us employees & customers get to deal with it :)

Viewing 142 - 144 of 85,429 Reviews

Glassdoor has 91,145 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.