Starbucks reviews

3.5

56% would recommend to a friend

(85,429 total reviews)
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Brian Niccol

32% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,429 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
3.0
Sep 20, 2017
Recommend
CEO approval
Business Outlook

Pros

They have great benefits, such as health insurance, 401(K), and Bean stock. Starbucks gives you a certain amount of money for you to invest in stocks or to add it to your 401(K). Being employed at Starbucks give you certain perks such a free drinks and 1 free food for each shift you work. Starbucks also has a more versatile uniform option now, which allows partners to have different colored dyed hair. Also, depending on the people at your store you tend to make a lot of work friends.

Cons

Some of the cons at working at Starbucks is the long hours depending what time your store closes. Some stores close as late as 11:00 p.m, while there are some twenty-four hours. Another con is that they do not tell you that if you close you will be cleaning A LOT. One of your responsibilities as a barista is to clean your store before you close, this means you have to sweep, mop, wash dishes, and clean drains. If you are an individual who does not like labor such as this, I highly do not recommend this job.

4.0
Mar 31, 2017
Recommend
CEO approval
Business Outlook

Pros

Fun, fast paced, engaging, compassionate company that constantly seeks to find new ways to reward employees at all levels. Retail rightly comes first and corporate roles exist solely to support retail operations.

Cons

The recent election brought some really distasteful partisan politics with the incoming CEO making some very discouraging public statements about the elected president. There is a reason Starbucks is often viewed as the symbol of liberalism and unfortunately, the company has embraced this mantra alienating conservative customers and employees. I admire the company's embrace of LGBTQ equality but holding an annual ceremony to lower the American flag and replace it with the gay rights flag is kind of offensive. Consider putting up some shorter flag poles for these types of displays and reserve the tall flag pole solely for the American flag.

3.0
Feb 23, 2017
Recommend
CEO approval
Business Outlook

Pros

Company really does do good in the world, helping coffee farmers and combatting coffee rust. A lot of pride in the Starbucks Experience and brand recognition

Cons

Incredibly political "Butts in seats" mentality--very difficult to work from home consistently. Top heavy First and foremost a retail business. Budgets are often slashed, and promised promotions vanish Reorging is a constant; at least once a year. Takes about 2 months to go through the full reorg process, so by the time people understand what their new roles are we're going through another one. Whether or not you were once a barista matters more than your professional background.

Viewing 139 - 141 of 85,429 Reviews

Glassdoor has 91,145 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.