Starbucks reviews

3.5

56% would recommend to a friend

(85,429 total reviews)
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Brian Niccol

32% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,429 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
5.0
Jul 24, 2018

Amazing Benefits

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Starbucks really does care for its partners. You get stock, vacation and sick time, amazing health care options, 401k, weekly coffee markets, free food and drinks while working and 30% discount. You have the ability to have a flexable schedule. Moving up in the company is really easy if you want it

Cons

No cons that I have experienced

3.0
Apr 16, 2018
Recommend
CEO approval
Business Outlook

Pros

Organization sells an addictive product with high margins. Various opportunities internally.

Cons

There are a few outstanding individuals within Starbucks in leadership roles that truly help drive and guide the business. The vast majority are people who have been with Starbucks for 10 - 15 years or more and are content doing their work the way that they are used to and don't like being challenged by others that may be smarter or have better ideas that could require more work. It is a very "consensus" driven organization and decisions can't be made unilaterally (which could be bad or good depending on the group and the project at hand). As much as the organization touts "diversity" if you look at the leadership roles, there are few, if any, people of color in leadership positions. There is subtle discrimination that people at Starbucks don't want to admit (very passive aggressive culture), but there are clearly management level employees with biased behavior. Most of the talented individuals have long left Starbucks for other organizations (e.g., Amazon). Starbucks used to be a "powerhouse" when it came to corporate ideals and a workplace, but that is no longer true and is more of a secondary choice for recent MBA grads or people with higher career aspirations.

3.0
Feb 3, 2018

District Manager

Recommend
CEO approval
Business Outlook

Pros

Amazing partners at store level - dedicated driven, passionate at barista, shift supervisor, assistant manager and store manager level.

Cons

Sr. leadership does not walk the talk for servant leadership - applies to store level partners only - District Managers are made to lower their partner reviews to fit into specific number of excellent or average or below average - limited growth to motivate store managers.

Viewing 136 - 138 of 85,429 Reviews

Glassdoor has 91,145 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.