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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      56% would recommend to a friend

      (85,287 total reviews)
      avatar

      Brian Niccol

      31% approve of CEO

      40% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.3

      Culture & values

      3.3

      Career opportunities

      3.2

      Work/Life balance

      2.8

      Senior management

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,287 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      85K reviews
      4.0
      Jan 1, 2019

      Barista to Shift Sup to Str Mgr to District Mgr

      District manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Best health/dental/vision benefits around, and generous yearly stock benefits (ended 10yr career there with $50k in stock

      Cons

      Pay at the store level is not competitive whatsoever, they will work you to death, zero positive feedback from DM's & RM's (I was trained to never say a store was perfect and always tell my SM's they had opportunities with something, perform better, clean store better etc)

      2.0
      Dec 6, 2018

      Great Company, Awesome People, Exhausting Job

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company, store managers get to "own" their locations so there's lots of autonomy within the store. Most of the people are wonderful. 40 hour work week and no overtime allowed. The undergraduate online ASU program is cool if you're interested in online ASU programs (they no longer reimburse for other schools, only ASU and only online classes).

      Cons

      You're only a manager for about 4 hours a week during Monday admin time (schedule, ordering, inventory counts, reviews, hiring, etc.), the rest of the time you spend as a barista, making drinks and cleaning floors, refrigerators, cleanings AND trying to squeeze in anything that needs to be done (reviews, hiring, etc). They run on a very THIN labor budget. My experience, the labor budget and operations/cleanliness/customer service expectations were impossible. Bonuses are based on sales to target, which can be any number the regional leadership thinks is good, not year over year or as a percentage of sales. They never released the metric for the bonus calculation. Almost no development opportunities, not enough vacation days. I think most managers start at 40,000 +bonuses, which is super low. Most locations are open every day of the year so you'll work most holidays including Christmas and Thanksgiving,

      1.0
      Apr 8, 2018

      Watch Your Back

      It employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free coffee and tea beverages, great employees

      Cons

      Management pretends to care but works in secret, undermining employees.

      Viewing 85 - 87 of 85,287 Reviews
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      Glassdoor has 90,995 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.