Starbucks reviews

3.5

56% would recommend to a friend

(85,287 total reviews)
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Brian Niccol

31% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,287 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
1.0
Jul 26, 2019

Worst experience ever

Recommend
CEO approval
Business Outlook

Pros

Pay is decent You meet great friends

Cons

Long hours Upper management has unrealistic goals You have to explain why people don’t come in when it out of your control. No flexibility NO WORK LIFE BALANCE

2.0
Mar 21, 2019

What a mess

Recommend
CEO approval
Business Outlook

Pros

The people were really nice, but none of the nice people were on my team.

Cons

Zero direction, zero accountability. Lots of in-fighting. No one wants to collaborate or work together. It takes years to move an inch. Was told by several people "don't try to start a career here, end a career here." There are some truly innovative ideas that have been in the pipeline for close to a decade now that may never, ever see the light of day.

5.0
Feb 1, 2019
Recommend
CEO approval
Business Outlook

Pros

Fun, engaging, emphasis on customer service.

Cons

Sometimes a bit stressful, and you will leave with smelly clothes.

Viewing 82 - 84 of 85,287 Reviews

Glassdoor has 90,995 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.