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      Starbucks

      Engaged Employer

      Starbucks reviews

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      3.5

      56% would recommend to a friend

      (85,147 total reviews)
      avatar

      Brian Niccol

      31% approve of CEO

      40% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.3

      Culture & values

      3.3

      Career opportunities

      3.2

      Work/Life balance

      2.8

      Senior management

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,147 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      85K reviews
      3.0
      Jun 12, 2008

      Don't hurt the very things that made you good.

      Regional recruiter
      Recommend
      CEO approval
      Business Outlook

      Pros

      Brand recognition, working here adds value to your resume as they are known to be a great place to work and have had phenomenal growth - Team atmosphere, at the regional level there is a strong attempt made to make every contribution important and to celebrate successes

      Cons

      Economy forcing cutbacks and movement away from their mission, morale is lowering daily at the district level, making partners feel they cannot acheive their goals and are not supported and are not trusted to make the business decisions daily they used to have control over - very difficult to acheive the balance in service requirements with running a strong P&L

      3.0
      Jun 12, 2008

      Inside scoop for Starbucks Coffee

      Retail ops manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Starbucks has an exceptional benefit package. Full medical, dental, vision, profit sharing & 401k at only 20 hours per week. If you are in Seattle or located near a regional office, there is lots of room for growth. If you are not, your chances are VERY slim to none.

      Cons

      As referenced before, if you are not near a major RO, there is not much opportunity for growth outside of a minimal role player position. Also, the pay is awful. 28-35k for an SM

      2.0
      Jun 11, 2008

      Please start listening to employees and paying more than minimum wage!!!

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      As a long term partner some of the benefits like Stock Options, even though not worth anything now keep me around as well as the vacation time I get annually. Probably the best thing overall is only have to putting in about a 40 hour work week compared to 50 or 60 at other restaraunt chains.

      Cons

      LITTLE PAY!!! No matter what level you work at you are compensated poorly. If you are an interal promotion you will make anywhere from 10 to 40 percent less than someone hired externally no matter how long you have worked for the company. Length of employment does not matter with pay. Now that we only pay minimum wage in most markets for baristas you now have to deal with managing teenagers and immature college kids instead of professional adults or people looking to make a career with the company. Another downside is the amount of unnecessary paperwork, charts, checklists, etc that everyone must do at every level. Most people have no idea how "complicated" it is to make a simple cup of coffee at Starbucks.

      Viewing 85135 - 85137 of 85,147 Reviews
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      Glassdoor has 90,844 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.